There are too many steps required at pick up and drop off in the app. I had already entered information prior to my pick up such as my driver's license but it was not saved and I had to do it again. There were too many pictures to take and the app was not accepting them correctly and I had to contact support and they had to send me another link to make it work. There should have been a warning that it would take 20+ minutes to complete the pick up. By making me take the pictures it was shifting work that U-Haul staff could be doing onto me.
JOSEPH M
Mail N More
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Coatesville, PA 19320
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 5,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisFix the bugs in your app, don’t have the truck barricaded in by other vehicles, guarantee the truck at the location where the desired pick up originated.
GREGORY MFast and easy pick up and drop off
JOHN CI switched from local to one way thinking I was going to save money. The rate went from roughly $20-$146 and the representative wasn’t trained enough to tell me why the rate changed so much his answer was it’s what’s on the computer screen
THOMAS GThey gave me the run around. Had to go to 2 locations because they messed my reservation up. The app sucks and the 4 different people I talked to were no help at all Figured it all out myself without any help from your staff because they are clueless
William R