Your equipment was defective as your key did not work the doors and we got locked out. Spent 2 hours in the hot sun waiting on your road side assistances to open the truck. The truck was so old the key no longer worked in the door. You never even offered some sort of compensation for our troubles for your defective equipment. We could not get the tasks competed because of your defective old equipment. Since your customer service is so bad i will need to switch to your competitors.John S.
Moving Truck Rental in Cobleskill, NY at Perrones Farm
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Cobleskill, NY 12043
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Our reserved truck was not there at the rental time, and we were not informed ahead of time that it was not available. There were no other 15 foot trucks at all in the area. A 20 foot truck was offered but it was a 1 hour and 30 minute round- trip drive to pick up, and we had loaders waiting. So we settled for a 10 foot truck as the only option, but it was not adequate to fit all the contents of the storage unit we were emptying, so now we are stuck with paying another months storage fees. This was a fiasco, and communication was awful- had to wait on hold for almost 1/2 an hour just to get customer service on the phone while at pickup locationCarolyn S.
I reserved a 20 foot truck. when we arrived no 20 foot truck was available. The owners stated that for the past few weeks Uhaul has been sending people to them with wrong truck orders. The owners were great, just very displeased with Uhaul. I will not use Uhaul again.MICHAELJOHN L.
Great people to do business with.WILLIAMF D.
Very nice family owned company very friendly and always willing to help .best place to go to rent a uhaul.love this place very much.kimberly&william pierceKimberly P.
Mr Perrone is always friendly and accommodating very helpfull great person great service!!!FRANKLYN L.
Always pleasedMICHAELPAUL T.
Joe and Joanna were friendly and went above and beyond in helping me with my truck rental. Great people.I highly recommend Perrones!JEREMYM H.
The serves we great and everyone i spoke with were very pleasant and helpful. i Highly recommend Perrones Farm location.JOSEPHM S.
Nothing to improve. Excellent business and very friendly staff.Christopher B.
I have rented many U-Hauls in many cities, and this was by far the best experience. The couple at Perrones Farm are friendly and down to earth. If you can, come hungry too - the Italian deli has some of the best food around. Glad to have found this place as I will be returning for some subs regardless if I need a truck or not!Louis A.
I rented a van in the middle of winter in Cobleskill. It had summer tires on it and could not get around in the snow conditions in the local area. For my safety and the safety of my passenger, I had to return it early because the vehicle really needed SNOW TIRES and we could not use it under the local weather conditions.MATTHEW R.
Tell the correct $ amount for each mile, was told 79 cents and it ended up being 99 cents after I returned and was very disappointed with a much higher bill.MATTHEWPAUL V.
Convenient location and nice staff. They also have a little farmers stand there as well as deli. The food is priced fair and great quality. Highly recommendedCHRISTIAN S.
You can't improve on perfection.PATRICK D.
Very nice and professional - it is a farm with a shop and nice deliMichael W.
Excellent serviceGIUSEPPE P.
On my original application and on the extension of the U-Haul both times I said NO to the safe move charge and I was billed for it anyway. WHY GIVE SOMEONE THE OPTION OF SAYING NO WHEN YOUR U-HAUL COMPANY CAN TURN AROUND AND CHANGE IT WHENEVER THEY WANT AND FORCE SOMEONE TO HAVE TO TAKE ITHEIDIMARIE B.
Very friendly representative at this storeTHOMASEDWARD II C.
Customer service is the bestGIUSEPPE P.
Van was filthy dIrty and actually had animal feces from like a farm rubbed all over rear floor mat in back of van. Stunk so bad and perrone's didn't even care. She just said people are pigs. The vehicle sat there all day before I picked it up and they never cleaned it. Nasty. So much for being sanitized.W JR V.
Provide strapping beltsTIMOTHY S.
Excellent service!Kim E.
Always good service. That i do appreciateMICHAELPAUL T.