The woman who I interacted with was rude, did not wear a mask or keep her distance from me when I returned the rental. I was also charged fees I did not opt in for.Meaghan C.
Moving Truck Rental in Collingwood, ON at Ohana Professional Services & Solutions
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Collingwood, ON L9Y3Z1
Services dans cet établissement :
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 2h pm
- Dim : 10h am à 1h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Collingwood, ON L9Y3Z1
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent serviceMan Fu Daniel K.
Tammy, was wonderful and helpful. It is a credit to U haul that you have such a great person representing the company.Kathleen H.
Excellent and professional service. Friendly, punctual, honest and well maintained equipment I have used this location before and would recommend it to anyone. Will definitely be renting from this location in the future! At this point, I see nothing that requires improvement.TERRYW S.
Tammy was great! I've been here before and will be back again. Loved the car hauler, really easy to use.chantal B.
Fast and friendly service. Keep up with the good work!CARLOS K.
Amazing service , going above and beyond to help.HENDRIKCHARLES T.
HAVE PEOPLE WORKING THAT KNOW WHAT THEY ARE DOINGsylvia S.
Pave parking lot for vehicles , vehicle was dirty when picked upGENE S.
Spell my name correctly. Don't send my online reservation to Colorado next time. Will not trust your online booking again.mike S.
Nothing. Tammy is excellent. Tammy is very approachable/helpful and hard working. Thanks Tammy.Paul P.
A1 service. It was a pleasure to do business with them. Went out of there way to me. Very professional.Tom O.
Tammy was Excellent and very helpful. Thank you Tammy!Paul D.
one of the most amazing experiences I have had dealing with U-haul , Willing to go the extra mile to make things Most awesome. I have recommended her to many already and I am not finished using her servicesHENDRIKCHARLES T.
Tires were bald and we had to get a tow truck. Upon returning customer fell in the parking lot and was injured. Customer service has been emailed.GARION S.
The staff was absolutely amazing they don't need to improve on anything they helped us out in a short amount of time.. I would strongly recommend this locationCODYWILSON S.
The mileage was not accurate or taken correctly Resulting in an over charge. I have phone twice to the agent and not had a call to resolve this issueDAVIDCHARLES F.
Good customer service. Thank you.THOMASK S.
All good.MICHAEL G.
Tammy, great service and very professional.David C.
Our experience was good, all went well with timing, information and billing Thank youSHAWNK M.
I live in Stayner and requested a truck at Wasaga Beach, since it is close to me. I was told that even though I booked in Wasaga, there were no more trucks left and that I had to go to Collingwood instead (which would greatly increase my mileage). Tammy told me she would drop of the truck at Superstore but failed to tell me where she left the key. She wasn't responding to my messages. I searched for 15 minutes all around the vehicle until I found it.David G.
Tammy at the collingwood location went ABOVE AND BEYOND, to get me a last minute rental truck. I had originally booked a truck a week prior to pick up in Wasaga Beach. The DAY of pick up I was told the truck wasn't available, I would need to drive to Barrie to get the truck (we were in a blizzard 60cm of snow fell). THANKFULLY, calling Tammy in collingwood saved the situation. She managed to get me a truck, it was sanitized, and ready to go by 4:30 that SAME day.Brian L.
The representative was extremely helpful. They came out and helped unhook the trailer. They were very friendly. 10/10 recommend this location.Kyle M.
Stop charging customers for extra fees when you are unable to compete the reservation due to trucks being unavailable. Stop charging a ridiculous fee when for a different drop off location when the issue was the companies fault! I received a call 5 mins before my reservation time that the truck I reserved wasn't there. They sent me to another city, and charged me an additional $200 without my signature or authorization. When I called head office, they were completely unapologetic and rude. Customer service is terrible. What was supposed to be a quick, easy and cheap rental ended up being a whole day and costing me more than double what I had budgeted for. This company takes advantage of having peoples credit card information. Beware!!!! I didn't sign or authorize anything, just seen the charge on my card the next day. I will be escalating this and will never rent from uhaul again.Francine L.