The online checking was terrible. Too many steps to complete and had to finish when I got on-site. Completing check in when I arrived to U-Haul was tedious and took took too much time!! Jason was very helpful, but the wait for his assistance would have been terrible if it had been busy at the time!!beth O.
Moving Truck Rental in Colorado Springs, CO at U-Haul Moving & Storage at Rockrimmon
Pour nous contacter
Colorado Springs, CO 80919
(Near Woodmen rd and I-25)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Colorado Springs, CO 80919
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Jason Carr has excellent customer service skills. You need to really build the U-Haul presence in Colorado Springs. It's way past time.Margo B.
I loved this location. The service here was great, and if I ever need a Uhaul in Colorado Springs again I will use this location, Would also recommend to friends.Lisa A.
Associates are extremely knowledgeable, helpful and resourceful and have always gone above and beyond to accommodate me. Professional yet relaxed demener is appreciated, you feel informed about exactly what is in your policy,no hidden agenda when it comes to saving money and products and services that are useless . Would come here over any other store especially fillmore and Nevada, they are complete assholes thereALYS J.
add securityMary K.
Web check in did not work.Thomas C.
The guy that came out to check in my return took his sweet ass time and I was in a hurry to get to my destination another hour up the highway. He wanted to get personal with me and I had to ask him to please just help me get through this return as fast as possible because I had places to be. He continued to take his time thumping the tires and walking around checking lights and just enjoying his day. I was pissed when I left because of the lack of urgency in this guy's service. Won't be going there again.WILLIAM C.
Extremely efficient managemenAndrea B.
The employees that work in the store are truly professionals. Mr. Devin Cantua is truly an asset in the U-Haul Company. Very Respectful and courteous. Made my rental very easy.JOSEPH A R.
These dudes too notch got me taken care of no problems even made sure they set me up for another day just in case my move went over. Soon as I asked about it he hopped on the phone and made it happen. At drop off the younger guy got me checked out quick gave me my total and I was on my way. Appreciate it guys.Sherrie W.
everything went well except trouble getting the equipment at a timely manner thanks.Bobby B.
I understand your need to upswell on the website but man I just want to get to the end. Too many â€œdo you wantâ€ questions.Scott P.
We reserved a 27ft and a 15ft truck and we're told that only the 15ft truck was available. If you are going to have a reservation system, it needs to reflect what equipment will be available or give some sort of accommodation for unavailable reservations. We ended up spending much more money and doing a lot more work because of the unavailable truck. If we would've known we only had a 15ft available, we would have planned accordingly and rearranged our move.Kaitlyn M.
Very professional and excellent customer service.Heather H.
Everyone working at this location was so nice & professional & helpful! It was such a HUGE help when we were stressed-out moving. Great management.ROBYN P.
Truck drove very nicely and was clean. Excellent customer serviceLARRY B.
Super easy to pick up and return equipment. Great staff and very helpful.Scott A.
The staff were very nice and accommodating. They were very busy - and the wait was a bit long -DALE H.
The general manager, Jason, was a real douche. Might I suggest manager training where they learn not to yell, interrupt, or threaten customers with arrest and/ or jail time until they get all the information they may need about a situation. Also, communication and access to cactive customer rentals between your online reps and in store reps needs to be reevaluated immediately.Alexandra L.
Please eliminate the step in online check-in where I have to provide a 2ndary phone number that an associate calls to verify that I am picking up the equipment. Uhaul already has my contact info, location data on my phone showing that I am physically at the pickup location, a recent photo of me, my driver's license information, and my credit card on file. Having to call another person to verify that I am picking up the equipment is unnecessary. This step has caused considerable delays in checking in each time I have picked up equipment from Uhaul because the contact that I give sees a '1800' number is calling, screens it, thinks it is spam, and does not answer. This then requires me to call my contact, tell them to answer the call from Uhaul, and then have the associate re-call them and hope that they answer. Eliminating this step will save considerable time and frustration for customers who are on a tight schedule.Chase L.
website is terrible. difficult to navigate. checking in was a pain. took picture of truck, 20 minutes later phone was still uploading. had to exit out of app and take pictures on my own. took 15 minutes to get approval. I'm renting a truck, process made me feel like I was some type of terrorist requesting and calling alternate contact. This process made me not ever want to rent from Uhaul.Glenn V.
Nothing. It was a great experience.NORMAN B.
The self check in process was confusing and took way too long.Kati S.
Had trouble with technology but was pleased that staff were there to manually assist me to get my rental vehicle. They were amazing!RITA J.