I rented the smallest truck for $19,95 so how come it cost me $95.00. I have rented much bigger trucks and paid about the same price. I'm so tired of being ripped off from companies. I'm sure it wasn't explained right. It shouldn't of cost this much. I will NEVER use Uhaul again!!!!!
Roxanne S
Xpress Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Columbia City, IN 46725
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Put camera device in computer,so employees don't have to use personal phone
TIMOTHY HDouble check fuel level. There was likely a fuel gauge issue with the truck I rented. Showed full at pickup, but less than 5 miles into trip, gauge showed just above 3/4. When I filled it up before returning it, the pump at the gas station stopped a couple times when I believed the tank should have been full. Gauge showed full, but minutes into trip, it fell between 3/4 and Full.
NATHAN HThis is a gas station with 1 person working. He said pull around back. I hope I did it right.
NORMA KThe location is in a convenience store. There was one employee and even though we were next, she kept interrupting our check out to take care of other customers, like our time was not as valuable as theirs. No one helped us hook up the trailer and there was no jack to get the tongue off the ground. Good thing there was two of us or we could not have lifted it. Then she tells us to drive it to the door so she can check that we hooked it up right. Would have hated to put her out any. Upon returning the trailer there was another gentleman working and he basically yelled at me that we parked it in the same spot we got the trailer from. When I said that we have had to do everything our self, he said I should have asked where to drop it and it needed to go in a different spot. I said we weren’t hooking it back up to move it. We are frequent renters and have never been treated this way. This is the closest location to our new home and we will drive out of our way to rent from someone else.
ANTHONY D