customer service was excellent
TONY C.Moving Truck Rental in Columbia, SC at U-Haul Moving & Storage at Broad River Rd
1003 Zimalcrest Dr
Columbia,
SC
29210
(W Of Broad River Rd)
(W Of Broad River Rd)
Services dans cet établissement :
Pour nous contacter
1003 Zimalcrest DrColumbia, SC 29210
(W Of Broad River Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Columbia, SC 29210
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
Stop overcharging customers! Rates are ridiculous and the various unnecessary charges should be mentioned upfront.
NEKAYLIA L.- Rating:
- 5.0
The staff here made dropping off my equipment very easy. They were extremely friendly and greeted me as I was pulling in to the building.
PATRICK W.- Rating:
- 5.0
The staff is beyond wonderful and attentive and the truck was perfect and clean. Thank you!
LAUREN E.- Rating:
- 5.0
Na
ALFRED B.- Rating:
- 4.0
Some customer service training issues with the computer. Took longer than necessary. I have had better experiences at this same location.
JOHN G.- Rating:
- 1.0
Vehicle was given with wrong mark on fuel tank. Did mention to representative but unable to fix problem and said call customer service. He did not mention anything about extra charge of $20.00 on vehicle drop off at 7 pm. This location will cheat with pricing and leave headache on customer even it is their mistake. Not recommended to anyone.
JATINKUMAR V.- Rating:
- 4.0
The only issue I had with my truck rental was that the driver's side mirror was loose and kept turning out so I could not see to merge into traffic. I think it just needs to be tightened up.
Colleen M.- Rating:
- 5.0
Manager Julie is very helpful and patient!
JOSHUA R.- Rating:
- 3.0
The new manager is Rude
Mack B.- Rating:
- 5.0
The associates in the store location were wonderful however the 2 calls to customer service were HORRIBLE.
JOHNNY H.- Rating:
- 1.0
They did not have the auto transport ready as arranged. It took 3 hours out of our moving day to take the 26' truck back over there to pick it up the next day. Moving days are hard enough without taking 3 hours out of it.
Frank B.- Rating:
- 5.0
I greatly appreciate everything.. You guys knew everything that I was going through and offered assistance. I greatly appreciate all you have done.
TRAVIS B.- Rating:
- 4.0
I was told I would have to pay because the ball came of my vehicle which caused the trailer to unhitch. Maybe telling the people who attach the trailer to verify that the pin is in place. And the nut is tight before the customer leaves. I had that done at a different location so I assumed this location would have done the same. Unfortunately they did not.
Felicia H.- Rating:
- 5.0
Everything was great
Dan O.- Rating:
- 3.0
Check vehicles more frequently the vehicle that I had AC and heat was not working
RUSSEL C.- Rating:
- 1.0
First of all, I ordered 3 dolleys. Two of them, they didn't even have. The one that they did have wasn't on the truck. The other one was LUCKILY at a different location, but I had to pay for it separately. We literally placed this reservation almost a month ago, why was none of the equipment we ordered here? And why wasn't it on the truck? We ran behind schedule on our moving day because we had to go pick up the other dolley. He didn't even tell me where the truck was or explain how to find it, I had to ask. He initially charged me for all of the dolleys too, even the one I had to pick up. I was refunded when I dropped the truck off but WTF. Just a bad experience all around.
Lauren H.- Rating:
- 3.0
That I wasn't given a choice to buy the insurance was ridiculous. The van was advertised as $19.95 + miles but was actually $29.95 + miles and another $5 fee is false advertising.
Shelby B.- Rating:
- 5.0
Fast
CYNTHIA E.- Rating:
- 5.0
I am a frequent customer and have always gotten good service, however the lady that took care of my rental Saturday, was extraordinary. She was extremely helpful and very pleasant. Don't remember her name but I would drive out of my way to rent from that location again. Great job Uhaul. Thank you.
Robert S.- Rating:
- 3.0
Despite filling out everything online, it still takes a long time to get through the process in person. There were only 5 furniture pads available in the entire location.
Kevin A.- Rating:
- 3.0
The place is fine. We just prefer a close location.
Robert T.- Rating:
- 5.0
GreatCustomer service
Tara Y.- Rating:
- 5.0
Great customer service
DONTIA C.- Rating:
- 5.0
Great customer service
LAKEISHA T.