Unit was dark and humid. It was impossible to get furniture in because outside was so close to the unit door. Ended up tossing most of my furniture. Moved out on the 24 th of the month and was charged for the next month on the 1 st of the month. Called storage facility and CSR was polite went and checked I had moved out which I provided proof of check out and I was still billed for the next month. Inconvenience and the aged facility is why I wouldn’t recommend this particular facility but staff was always polite and helpful.
DONNA H | Expérience généraleSelf Storage Units in Columbia, SC, 29210
U-Haul Moving & Storage de Broad River Rd
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- 4,0 - Cote moyenne des clients
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Comment U-Haul Fonctionnement des avisGreat service.
Bobby P | Expérience généraleThough the experience was average, the pricing was well above average; QUADRUPLE that of competitors within a 6-10 min radius. My decision to relocate to another nearby facility was completely priced driven. Where I was paying $104 plus, at U-Haul, I found another great facility, with the same size space for less than $20 per month. The disparity is huge! I will be saving over 75% on my monthly rental fees. As a businessman, I would strongly suggest that U-Haul take heed to competitor pricing within their area and consider lowering prices to attract more business, or longer-term rentals, in order to remain competitive and before customers come to realize how badly they’re being ripped off.
Robert F | Expérience généraleThank you
Cynthia B | Premières impressionsThe representative and the facility was great and it served its purpose for me as well.
Timothy F | Expérience généraleThe manager was very friendly, professional and extremely helpful. She handled my questions and transactions thoroughly to my satisfaction. Will definitely be back next time I need to haul something. I wound up getting a storage unit there for my stuff. I really appreciate her taking the time to making my transaction go so smoothly and efficiently. Thanks!
TIMOTHY B | Premières impressionsUhaul location 1003 Zimalcrest Dr was not a pleasant experience I would not recommend this service to anyone at all the work was not very helpful nor accommodating I went there for a Uhaul truck and storage space both were a major issue although I had a reservation there was no truck available after about 45 mins of being there someone rode up with a truck smaller than the 1 I requested the whole experience from the beginning was very stressful I was also charged a different price than what was expected was told to call customer service which did not help a manager or supervisor was not available not even a phone number just a email
DOROTHY W | Premières impressionsJust needs light in it. Other than that everything was great and employees were great.
THOMAS W | Expérience généraleWas really trying to not go to y uhaul for storage bc of price. Was trying to reach my storage guy at Carolina storage but he was out town . He called n told me b. I'm a long time customer he'd give me a 10 x15 for price of 10 by 10 at. 80.00. dp planned to move stuff soon to my normal storage broker
RUTH M | Premières impressionsEmily and staff was absolutely amazing in EVERY way. They were very helpful and welcoming.
Shetonna W | Expérience générale