At least the trailer was ready when we went to get it. The employees seemed very frustrated and unhelpful on the phone, each of the few times that I called. Their customer service (friendliness) was very poor.TIMOTHY G.
Moving Truck Rental in Costa Mesa, CA at Rent 1 Equipment Rentals
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Costa Mesa, CA 92627
(On Commercial way between Superior and Newport Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 7h am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/25/2021 - 6/27/2021: Fermé
- Retour client 24 heures
- habla español
One-Way and In-Town Local Rentals in Costa Mesa, CA 92627
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Manny is a great guy and I was happy to give him my business. Will rent from him in the future if we ever need a truckBradley R.
Good location, friendly staff, and quick service.Ramiro G.
Everything was fine except they gave us the wrong vehicle which made it take longer than we expected and then I left one of my water bottles expensive water bottle in the vehicle and it disappeared. Ordered a box truck. Was told a certain number , but the truck wasn't there. The key box was #2 but key code worked only for #1 and then I wasted 20'mins trying to start all vehicles. with the mystery key . LolGarrett T.
location is bad. People who work there are nice.RAMONA H.
The parking is very tightly spaced, need more room to park.Philip G.
Very easy process from pick up to drop off.MARK L.
This was the best rental experience I ever had. The owner realliy cares about hs clients. Tucked in behind a street in Costa Mesa, this is the best rental place ever. I will definitely be going back. Would not go anywhere else. Thank you so much!JILL B.
The man who works there seems very off, he's unprofessional and rude. He makes the weirdest comments that make you want to take a few steps back. The reviews that say "Manny was great and proffesional" are most definitely fake. If you're in the area and have the time to go in and see the weird guy I suggest it purely for entertainment! Definitely check your receipt if you rent a truck because he's a fan of, "if there is something wrong I'll send you the bill, just go". I feel sorry for the guy, seems genuinely unintelligent.April H.
This was the worst U-Haul experience I have ever dealt with. Between the unprofessional gentleman behind the counter the minute we walked in, to making it a just as an uncomfortable return of the truck, it was all irritating to say the least. He also called us names. Never again.JACQUELINE A.
My experience with U-haul company was the worst!! I couldn't return the truck because the website couldn't find my location neither the app was taking pictures!! It took 35min for someone at uhaul answer the phone!!! I was sitting in the truck for 45 (FORTY FIVE) minutes trying to return the truck - after 8 hours of work, tired - and then I just decided to drop off the key as the attendant told me to do it. On Monday, the app was saying that I still had the truck!!!!!!! I rented on Saturday!!! Nightmare!!!Marianna D.
The man behind the counter was the rudest employee I've ever encountered. Combative from our hello, insulting and unwilling to help. I'm honestly surprised he's still employed there.THOMAS C.
Location was ok; however, Manny was awesome and so very helpful.Tracey N.
He is a thief and is trying to rip us off. I was told afterwards that the same guy tried to rip him off.MIKE W.
Customer parking is a problem, especially since multiple trucks were parked on the street. Customer representative was responsive and helpful. Only able to rent truck from this location; had to go to another location to pick up car transport which was inconvenient but thankful U-Haul was able to come through with the rentals because it was very iffy for awhile. U-Haul claimed not enough trucks in CA; should have driven trucks from other nearby states to get more trucks in!MICHAEL B.
Easy pick up, easy return. Thank you so much for making my first time with Uhaul easy!Tiffany C.
Very friendly people! I was hesitant after reading some reviews but decided to give them a chance. They were very efficient and kind. All the numbers added up perfectly and I will definitely be using them again!!Shelia A.
Once checking out , the only person working on site was not professional. Said I owed $88 in change with me knowing that they charge 99c a mile. I calculated the miles & it was way less than what he put on. When I corrected him he said I still owe 88. I told him to check the miles again & with attitude he went & found out I was correct & adjusted the price. I'm sure I'm not the 1st person he's done this toRICARDO N.
Did not have any pads as ordered. Manager seemed irritated and had computer problems, tried to say my price was double what was already reserved at. Then gave me the contract with the correct price.SAMUEL C.
You guys charged me almost double the actual miles I drove the van.STEVEN R.
Manny is awesome at the Costa Mesa location!Andrew B.
The person, Manny, needs training in customer service! He is rude and treats U-HAUL customers like they're renting tools and whatever things he rents out at this shady place. You need to check out Yelp and find out what other U-HAUL customers think of this person. I will never go to this location to rent a U-HAUL truck!JOSE D.
Manager was nice and friendly.Dylan F.
When busy - more than 1 on deskWilliam S.
I will never use the app again. Equally, the location is simply not safe. There was a homeless person living in one of the U-Haulâ€˜s, or at least, popping a squat. The owners of this location need to make sure the customers are safe when they pull up. If I could attach pictures to this review I would so to show you what was going on. It took me 30 minutes to get the app to respond properly and I was literally sitting beside a cell phone tower and I'm a tech savvy guy. Pictures of this and pictures of that, it was an absolute nightmare. Chalk it up to a bad connection or whatever ya want but the homeless trans and slow response was bs. U-Haul has always been good and I will just go back to my normal U-Haul rental at my normal location. This was not easier at all. Nuff said.Scott S.