The moment we pulled in to return the U-Haul, a man came out to assist us. He tried to complete payment on his end, asked for my debit card, and started taking photos of my card. I told him multiple times I did not consent to him doing that and he kept saying "you don't understand it's for my boss." He only got a photo of the front of my card with no information on it. And did not get a photo of the card number. I took my card back out of his hands. I ended up calling customer service to complete the return.
Jett S
Pick N Go #1
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cumberland, MD 21502
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Reserved a 26' truck over a month in advance. When I picked up the truck, it wouldn't start. There was another 26' truck sitting right beside it, but was told I could not have it because it was a local truck. Was offered a 20' truck instead. What choice did I have at that point? I had to move my daughter the next day and was unable to get everything in the 20' truck causing a major issue for me. You would think the trucks would be checked out prior to the arrival of a customer...... and then the check engine light came on half way during the road trip on the 20' truck. UHaul needs to service their trucks better.
Donald KTook
Donnie BI received amazing customer service, fast and friendly. 10/10 would definitely will recommend and use this location again in the future!! 5⭐
CHRISTOPHER ENothing. The young man that works at this Pit n Go is a great employee . He was very helpful.
Jeffrey H