As I picked up the trailer I asked "can I drop it off elsewhere, instead of here?" I was told I could. As I'm delivering the trailer to a location near my home, I'm told "you're gonna get hit with a 100 $+ fee". Turns out, they made a reservation for the trailer, so now i was forced to choose between returning the trailer to the first place ON TIME or paying that fee. The uhaul 'manager' that I spoke to over the phone was UTTERLY USELESS and INCOMPETENT, and could not show more disregard for the situation. Renters should understand the uhaul procedures better, and notify customers of changes that affect what was discussed at the time of rental.
ORLANDO B.
Moving Truck Rental in Dagsboro, DE at ES Motors
(Concessionnaire U-Haul dans le voisinage)
30028 Vines Creek Rd
Dagsboro,
DE
19939
Pour nous contacter
30028 Vines Creek RdDagsboro, DE 19939
Services dans cet établissement :
Location Hours
- Lun - ven : 10h am à 5h pm
- Sam : 10h am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Dagsboro, DE 19939
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Friendly. Very knowledgeable and helpful.
JOHN W.- Rating:
- 5.0
The owner was friendly and prepared for my arrival. I place the reservation very late the night before. He hooked up the trailer and made the transaction super easy.
PETER C.- Rating:
- 5.0
Rental was perfect. Very pleased with the u-haul dealership at ES motors, And the process went very smooth. Thankyou
GLENN C.- Rating:
- 4.0
While I was able to unhook the trailer myself, there was no offer to assist with doing it or asking if I needed help.
THOMAS H.- Rating:
- 3.0
Very unhappy !!! Hole in roof of cargo area. My things got soaked because it rained. Ramp on truck absolutely would not pull out !!! Driver mirror broke!!!
jane C.- Rating:
- 5.0
Staff went the extra mile to ensure smooth operation
Jay M.- Rating:
- 4.0
Gentleman was very nice and helpful
MARK R.- Rating:
- 5.0
Pick up location staff was super friendly and helpful, and very speedY!
Brett J.