U-haul did me BAD wrong. I had an appointment to pick up my 26' truck at 925 Tn. 92 N. jefferson city, Tn. at 8:30 am. my friend and I waited 1,5 hours, no one showed up. I had to find another truck in another city. Meanwhile, I hired helpers from Christian brothers moving, they were on the clock from 8:30 that morning till 5:00 pm. They slapped on another $405 that they didn't work, because of the missed time that i waited for the U-haul truck, that was a no show, and we didn't get started loading till 11:30 am that morning. U-haul should be respondsible for that time. They gave me a $50 credit for my troubles. That $50 doesn't cover my $405 loss. Hire your own help, U-haul diffiently should be respondsible. They made the appointment for me to pick up the truck at that location.I guess the person who was supposed to open up that morning did not want to come to work that morning, so that makes me the loser, the consumer, the ones that pay their salaries. One of the CEO's of U-haul is worth just under $6 Billion. They won't accept any respondsibity for their wrong doings. U-haul SUCKS! I will never use them again. I wish you wouldn't either. I live off of disability only, I can't afford that kind of loss.
Michael L
Tennessee Mobile Home Parts Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dandridge, TN 37725
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I was told that it is okay to drop off anywhere and if I brought it back early I would receive credit for the unused time
RICKY PThey never called back to verify my trailer return
PATRICK MGreat customer service. Never an issue working with this location.
DONN PVery polite and respectful
DONALD B