Fast process very helpfulTerry S.
Moving Truck Rental in Decatur, AL at Storage Plus East
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Decatur, AL 35603
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Decatur, AL 35603
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
You have an associate by the name of Tiffany, I believe, that was nothing but help to me!! She was ahead of time when meeting on a Saturday morning to pick up the equipment. She was friendly and professional about her business. Answered all my questions too. I left very satisfied. Way better service the the 6th Ave store!! Great job and thank you again.Robert Y.
No improvements needed! I have rented from this location multiple times. They are always very professional but more importantly, very friendly and a pleasure to do business with.Jan C.
Only location I prefer to use . Best customer service periodGERALD F.
Everything was as easy as I had hoped. I will use this location again.Charles H.
Outstanding service!! No suggestions to improve.Phil H.
Truck had a fault light on Service ECM and cruise control didn't work was wondering if the two were connectedMICHAEL R.
Per my comment before, because no one was ever able to get my correct email I was not able to log in to an account in order to get the codes for the key drop box. I stuck it in the mail slot and was done with it. Having to do everything online was frustrating where if I had just been able to deal with people in person I feel most of these issues could have been resolved.JACLYN O.
The equipment was clean but vehicle had a very bad noise when trying to climb hillspeggy W.
The parking lot was way too small and you could not even pull the truck in all they way therefore the truck blocked the driveway and my friend that followed me couldn't even pull in the driveway.Angela C.
No signs or anything as to where to put the truck or keys .Victoria A.
Was given very unclear instructions on where to park. Then once she had me move to a different area she then told me I had to drop the trailer and park the truck in a different spot. I was surprised that I was told to drop the trailer but I did it with no problems. She didn't check the cargo area of the truck at all...not even to see if I had put the hand cart back in it that I rented. While the employee was nice and polite she seemed disinterested in the entire transaction.Joshua V.
Jessica was very friendly and helpful in assisting me with the right equipment and reservations. I was able to get everything in one convenient stop. Great place!rolan B.
Very friendly -great to work withpatsy B.
I was charged 70.00 for insurance that I declined from the beginning. Worker said it was her fault but after calling several uhaul employees by phone to see how to correct it. She started out saying the customer does not want insurance instead of saying I (she) messed up and need to fix the overcharge. I was told if she reversed and started over my card could be charged twice and I would have to fix it. Luckily another employee drove up and credited the difference back. After we left and drove to the office to move, Truck door that opens back would only open 5 inches. 3 men had to get it unstuck that took awhile.Lisa W.
Everything was exactly what I expected. Thank you for your business.Marco R.
Excellent service! Rental was easy to handle! Would definitely recommend this location for any rental needs!Austin M.
As this is a storage business there is not a lot of room to return a large trailer or truck when they are not open. It was very hard to get the trailer that I rented parked and unhooked from my truck. Other than that it was a very nice place to rent from and very helpful.Justin S.
Location was great. Online sign up gave wrong location. Other than that it was a great experience.Rosa S.
Parking for a 26' truck is an issue at this location. It would have been a much bigger issue if any other vehicle was in the parking lot at the time. There probably should be some sort of color coded map on the door for where and how to park during a night time drop off. Called the rep. at the location the next day to verify everything was ok. She was ok with how I parked, but she did have another truck come in and admitted she'd have to figure out where to put them. I would have to say the main caution to everyone would be parking anything greater that a 17' truck in that parking lot.Anthony M R.
I didn't have the opportunity to speak with anyone at their location for I turned in my truck after hours of business.Although drop off was easyROBERT Y.
This is really important!!! I called to reserve a trailer two days in advance. A friend of mine drove 1400 miles to pick up the car I had bought. My friend left Corpus Christi on Thursday morning headed for Decatur Alabama. When I contacted U Haul (early Thursday morning) they told me that they would call me sometime before 6PM on Friday to let me know if and where a trailer would be available. THIS WAS TOTALLY UNACCEPTABLE!! My friend was driving 1400 miles not knowing if there would be a trailer available and I wouldn't even know until after he had arrived at the destination??? U Haul has a very POOR system. You can't have customers driving for days to pick up a trailer that might not be there!!! What's the purpose of reserving a trailer two days in advance with no guarantee that a trailer will be available??? Why make reservations at all if they can't be verified?? I know that no one will do anything about this problem but you can't say that I didn't tell anyone!!! gilAMADO R.
They were fantastic, the girl at the front desk was extremely sweet and helpful, and the entire process took maybe 5 minutes.Samantha C.
Very nice and friendly.JASON T.
I was given the drop off point by voice Mail. I was not informed that they closed at noon on Saturday. After a Couple of calls we reached someone Who gave us instructions. Two hours later we got a call from U-Haul to give us drop off instructions. But overall it worked out O.K.DAN K.