This was a fantastic truck to drive, Thankyou. But the location was so frightening, I had people asking for money and did everything I could to get out quickly. The truck was full of dog hair and water bottles as if someone may have slept in it. The passenger window was not up and I barely had a chance to look the truck over as I got the keys and got out of the location as quickly as possible. I can't imagine dropping it off at dark, picking it up at 10:00 am was awful enough. I don't recommend this place for anyone. But as I said the truck was wonderful. As I said, there was little time to do anything except get the keys and get out of there. It is not a place to linger. I do want you to know, the man working was very helpful when the app wouldn't let me just get the keys and be on my way. The truck drove nice and I had no troubles with it. But I strongly recommend that this is not a U-Haul drop off or pick up. I can't imagine getting dropped off there to wait, I was fortunate to have my USMC son with me.
Angela B
BIGD
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Denver, CO 80207
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Gentleman did not speak English well and he did not understand my situation. I went after hours and this location I would not recommend to any female on her own.
KIM LThe lockbox was empty and I had to get the keys inside. This location has a houseless population that seems to be using the trucks, I found the truck with the back open, with mulch and cookies in it. The front of the truck had muddy dog prints in it. Because the location isn’t safe I couldn’t safely report these issues before taking the truck. Finally I was charged over twice the amount I was quoted.
Krystal MKeys were not available, location was overrun with homeless, drove UHAUL 7 miles but was charged $50 for gas. Customer service would not respond when contacted.
Grace PIt's a gas station and the person working had no idea how to complete the rental agreement. I had to take his phone and complete the transaction. This place should not be allowed to rent Uhaul equipment.
Matt H