This was the worst experience ever. This is completely a u-hual problem. Nothing against rick's smog. I reserved a truck at a specific location for a reason uhual changed my reservation to a different location in a whole other city the day before. And they made it an online pickup and I specifically requested a go inside and pickup. The mobile pickup doesn't explain anything and when you do click on something it goes nowhere. So it ended up taking over an hour to figure it out. And don't think you can just call and talk to someone they put you on hold for over ten minutes just to hang up on you because you're out in the middle of nowhere next to the highway and you can't hear them and no real person to help you. Also when they told the day before pickup I had to drive to a different city they told me I could drop it off in my city. THAT WAS A LIE!!!!
Daniel P
Ricks Smog Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dos Palos, CA 93620
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Don’t use uhaul.
CAROL YEverything went fine
Karl CI was charged additional 35.00 to drop off my truck...bad bad bad.
Diane AI did not receive final receipt and called the rental location and they were not able to assist me and advised me to call your office. When explained that I did not get a final receipt he advised me to look at my emails and I informed him I didn't get a email. He said he was not computer literate and would not able to further assist me. I am in great need of my receipt. Contract number 93502782. amount charged on my credit card. $115.79. I can also be reached at rluna@fresnohousing.org
maria l