Quite possibly the worst experience I've had with Uhaul to date. Picked up the vehicle and noticed the gas was already empty. Proceeded to promptly pullover at a gas station and fuel up. As I started to pump gas into the vehicle I noticed gasoline was gushing out from underneath. Upon further inspection a hole had been drilled into the gas tank. Makes sense why the gas was empty when I picked it up at the Goodyear location!!! When I called the business who rented me the uhaul, they weren't very concerned about the situation and advised me to drive the vehicle back to them!!! This was an incredibly unsafe situation and I was less than thrilled to have to lose 2 hours out of my day as a result of dealing with this situation. You should be ashamed of yourself as a company that you allow your products and vehicles to endanger your customers wellbeing due to negligence. I will be filing a complaint with the Better Business Bureau and the Federal Trade Commission.ADRIEL G.
M&R Goodyear Inc
(U-Haul Neighborhood Dealer)
Pour nous contacter
Downey, CA 90241
- Mon–WedDe 8 h am à 4 h pm
- Fri–SatDe 8 h am à 4 h pm
- habla español
Services dans cet établissement :
One-Way and In-Town® Rentals in Downey, CA 90241
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous vendons des centaines de produits qui facilitent les déménagements!
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U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Vos précieux commentaires nous aideront à mieux vous servir.
That girl not sure if was Jennifer her name or Stephanie, she has excellent customer skills very professional and people skills. love it the way she treated us.👍ROSIE A.
When I arrived the truck was blocked in between two other trucks and a pole. It was dirty inside the cargoinga J.
The whole 24/7 experience is a nightmare. The U-Haul app is worthless and never can find a signal. The whole process which is billed as a time saver is a pain in the back. It would have been so much quicker to just go to a counter and talk to someone and pick up a truck that way.Timothy M.
Customer service needs to completely inspect the truck or Van to make sure nothing is locked. In our case the previous customer left the truck locked, in other words he put his own lock in the back of the truck's door!! And we have to wait for him to come back and take his lock. Besides from this incident everything else was great!!alan K.