My truck was not ready and they did not have any of the supplies I reserved with my U-Haul. My U-Haul pick up took longer than expected which made my moving stressful as I needed to meet my movers at a certain time. Since they had nothing prepared, picking up my truck took 30 minutes of my time that I did not have. I was told when I drop off, to tell the other location about my missing items I rented with my truck and they were not even aware of that happening and told me there was nothing that could do about it. I had to contact customer service to get my refund. Renting from this location was the worst experience I've had renting a U-Haul and I would never rent from here again.
Angel C
Security Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Durham, NC 27704
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I actually really loved this self service. It was super easy to figure out and follow.
Taylor AJust make sure the inside of the truck is wiped down, it was a lot of dust and pollen every where inside of the truck.
MARQUITA WI really had the best experience at uhaul ever. The employee was very kind. She made it so simple and fast. Moving is frustrating but at that moment it was a calmer. She even noticed that it was my birthday and wished me a happy birthday. I would definitely recommend this uhaul location.
TIAUNDRA MThe truck ran rough, muffler/echaust issues. The agent moved the truck for me and should have noticed these issues. I paid for the truck on my way to work and picked it up Sunday morning. Your lication was closed on Sunday. I needed to move my storage and didnt have time to go exchange it. I wasnt a happy camper.
DEBORRAH B