Agent helped attach to my vehicle and showed me how it was done.
Beverly L.
Moving Truck Rental in Edmonton, AB at Super Mart
(Concessionnaire U-Haul dans le voisinage)
617 Hermitage Rd
Edmonton,
AB
T5A4M2
Pour nous contacter
617 Hermitage RdEdmonton, AB T5A4M2
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 9h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Edmonton, AB T5A4M2
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 3.0
When I called in to reserve I was told the location I wanted didn't have what I needed. I was booked to another location for Saturday at 8 AM. When I got there I was told that my rental moved to a third location, even though they had 5 of the trailers I needed sitting on their lot waiting until the next day for a move three provinces away. When I got to the last location I discovered they didn't open until 10 AM, putting me late for my day's travel and work. Plus the trailer's turn signal / brake light didn't work. Frustrating experience.
Dean P.- Rating:
- 3.0
There were no furniture pads as promised
Gord R.- Rating:
- 1.0
Who is using my credit card for these purchases save my email. This is not me!!!!!
Cao L.- Rating:
- 5.0
Send everyone to this location. I once used the main branch in Kamloops, a brand new facility that had only just opened, their service was disgusting.
John J.- Rating:
- 5.0
Great Service!! Thank you so much!
Neil R.- Rating:
- 1.0
First off your trailers are not safe to hook up. There is no kickstand to hold the tongue up making hookup impossible by yourself. The store worker was busy in the store and couldnt assist. Attempting to hookup the trailer by myself cost me a broken finger. At a min there should be a block of wood to assist or make it mandatory to have a store worker to assist.
Greg H.- Rating:
- 5.0
Great experience
JF M.- Rating:
- 4.0
Great people and very helpful. Also willing to do adjustments/accommodate for days rented
trey L.- Rating:
- 3.0
I had lots of issues booking this reservation. Had to phone the head person to try and straighten it out. She did but the info was not updated on the computer but it was emailed to me with the proper information. I had book the pick up and return on the 50th street location. When our daughter went to pick it up on 50th she was sent to heritage location and finding out that I had booked it for only 7 hours. I had it booked for 24 hours like it said after changing that 7 hours to 24 hours with the head person. Dropping it off went really well. Denise Richard
Chantal R.- Rating:
- 5.0
Everything was great
Michael P.- Rating:
- 5.0
Very helpful staff
abdurahman N.- Rating:
- 1.0
The owner was extremely rude and argumentative. I have never been treated so badly at any business in my entire life. I am 60 years old. If I was UHaul I would take the franchise away and close this location . There is a proper UHaul center 1 km away on 50 St NW. I will never do business there again and recommend everyone else stay away. Despicable.
Danny H.- Rating:
- 5.0
The person from Super Mart is very professional and knowledgeable about the service, I am very satisfied with it. I strongly recommend this particular placr to rent your truck!!!
NOE M.- Rating:
- 1.0
Had to go to a different location to get the truck. Had no pads on it that I reserved so I had to drive the truck to another location to pick pads up. Was told I would receive a $50 credit to cover mileage but didn't get that either.
Randy L.- Rating:
- 4.0
There seemed to be very little turnaround time for the truck from the previous renter. The gas level was below the 'E' on the gauge. The truck also had a low tire warning, indicating it needed air - helpful that it indicated which tire though. The gentleman at the counter was very helpful and insistent on filling it up right away at the closest gas station across the street. The back of the truck was also a bit dirty with dead leaves, a bunch of screw nuts (like screws, not edible nuts), and used cigarette butts. Other than that, the truck was in good shape and did the job. Pick up was fairly straightforward too.
Bruce R.- Rating:
- 1.0
Sad location. Shitty customer service skills. Was charged for 2 pop can left in truck 14$ lol really? Uhaul I give It 1 star out of possible
Matthew P.- Rating:
- 5.0
Nice service by Super Mart!!! Highly recommend this location!!!
Ujjawal K.- Rating:
- 1.0
It seemed like he was more interested in selling smokes and chocolate bars then helping me. The truck was absolutely dirty. Half eaten sub on the front seat and garbage everywhere.
Ernest T.- Rating:
- 4.0
The Super Mart agent was great to deal with. However the 50 street location and customer service was terrible! I will never use uhaul again
wyatt B.- Rating:
- 2.0
My credit card was overcharged by $100 without my consent. Instead of $67.32 I was charged $167.67. Please rectify that because I just realized this after I logged in my online banking. Thanks
ahmed P.- Rating:
- 3.0
The truck was not clean inside or outside. We ended up cleaning the inside ourselves to make sure we didn't get stuck with the cleaning fee. The pick up location owner was nice enough but did not do a walk around with us
Brian H.- Rating:
- 1.0
my truck was pulled over and impounded for 30 days and uhaul told me my stuff that was in truck was not being held and i have to pay them $3500+ for the fees. but i had to put fluids in the truck when i rented it, tail lights were not working and nither was the cabs ventilation system, front passenger tire had slow leak and the alignment was off by 6 degrees and had a negative camber of 9 degrees which i fixed. The place i rented it from refused cash even though it says cash accepted for all rentals except pickup trucks and cargo vans, i rented a 15foot. and there twice the gas in the tank when they got it back than when i rented it. the value of my contents in the truck was about $8000 . a loss for sure as was my loss from the cargo van previously rented by a roommate. though he got 2 day rental and didnt tell me this, when my turn came to use it to move i stopped at a store to get cleaning supplies and when i came out a wrecker was hooking up my van and a pudding of a woman was standing there calling me a thief and being very disrespectful. She wouldnt let me take any of my stuff out of the van and said i have 5 days to collect my belongings from a locker at the maintenance yard opposite side of town. this was on a monday and friday when i got another rental and went to retrieve my belongings, was disgusted to see over half my stuff was missing and even stuff not mine was mixed in where manager herself offered me belongings that were not mine but that of some other person/family. my loss was a tote bin of jewelry, 2 55" flatscreen tvs, 3 laptops, clothes, 3 shotguns 3 handguns and 2 automatic assault rifles. all of which had a estimated value of $35000.. some things not replaceable like my fathers wwII medals and such and even an silver WWII concentration camp commandants ring my father personally killed the nazi and took from him. i seen the ring sold at a local auction house but they said seller was unnanmed and refused to give any info. some other stuff was seen sold on kijiji and letgo and all by people who work at that one location. when i brought the missing contents to the managers attention she didnt seem to care and her demeanor suggested she knew of the thefts and dont care., she did seem concerned only when i said the police will be investigating the missing guns and other things. but supposedly now i owe over $3500 to uhaul for the impounded truck but they stole about $43000. worth of my stuff . hey uhaul i think you owe me 39000 ish .. since im not allowed stuff that was in the truck and i seen its in a storage locker that i have no access to, maybe squash my bill and call it even or ill see you in court and there will be a zero or two added to my estimated loss.
Sam M.- Rating:
- 2.0
Inspected the unit before taking it off the lot- there was a lock on the cargo door, inquired why- Rep didn't know. Instructed me to cut it off after confirming no one is still renting the unit. Lock was cut off- another customer still had 1/4 of the van full of furniture. I needed to unload it in order to complete my move. Then load it back up and return the unit. The Rep then asked if I got rid of the furniture on my dime- He was very disappointed that I didn't dispose of the furniture on my time and my dime. I wouldn't recommend this dealer.
Ernest N.- Rating:
- 2.0
I took the vehicle with 1/4 fuel and gave it back with 1/2, and no reimbursement was made for the fuel I added (literally the double). I think that is not different from stealing.
crislain K.