our u haul wouldn't start- when it finally did we left. the battery was DEAD at our first location and wouldn't start again after loading the entire truck. We had to wait for roadside assistance and miss our move time at the other location. Finally it got boosted- then we got to the other location and it DIED AGAIN, on the street. We couldn't even turn it off after this point and had to dump all our stuff and leave. it was -20 outside, FREEZING cold, and I had no place to sleep that night because the whole event caused us to miss our moving time. I would never do that experience again.
Nisa C
4Ever Convenience Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Edmonton, AB T5H0X9
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Tried to charge my card for more than the agreed on fees, did not inform me of any reason they would take it. Just charged my card with no warning on a second charge
Monique BMy message is not for next customer but for the employee of where we pick up the truck to clean and don't charge us for the mess that we didn't do it. We return the truck right away even we can return it Tuesday..we even return the truck with extra gas...but to experience this so bad behavior employee at 105 Ave NW Edmonton AB which is our designated return uhaul location is not acceptable.
Judine BThe trucks are in mph and very confusing to convert. WE'RE IN CANADA!!!
Joseph SThe outlet uhaul customer agent didnt seem to interested to help with getting the uhaul inspected. He said dont worry about reading the contract and it didnt look like the inside of the uhaul driving ares had been cleaned though.
Kathleen G