We filled the gas tank immediately before returning the vehicle yet we were charged ~70$ for fuel!!! Thats total crap. Never renting from uhaul again.WILLIAM P.
Moving Truck Rental in Escondido, CA at Postal Annex #15
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Escondido, CA 92027
(E Valley Pkwy and Rose)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 9h am à 5h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Escondido, CA 92027
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The location should not be a uhaul drop off location. Poorly staffed, unable to leave the location to look at the truck or confirm fuel or mileage at drop off. Unfriendly and annoyed that we were dropping off. Unit was not checked in until 2 months after we dropped off. Had to hold for 40 min to find out why charged addiitonal $30Cathleen V.
Check batteries to ensure they are fully charged?!Jose G.
I had ll reserved a 26 foot truck via telephone. At 8pm the night before pick-up I received a telephone call saying no trucks at were available until Monday at any San Diego locations. Your customer service representative told me to try one of your competitors. After some anxiety, as you can see, I was able to go online and reserve this truck a few miles away for the next morning. I've always had good experience with U-Haul. I hope this was an exception. Thanks.WILLIAM D.
I was told I could do mobile check in at 8am since the location did not open till 10am. I tried to get my truck but could not use the app or website to check in. It took my payment and drivers licenses, but did not let me get the unlock code for the truck. I had to wait around till the store opened to get my truck. Delayed me by 2 hours and I was on a tight deadline to move out of my place. Also I wanted to start early since it was 100 degrees that day and wanted to be done before the heat of the day. This was not a great customer experience.ANTHONY S.
My one complaint is that none of my â€œextrasâ€ that I ordered were in the truck. I requested a furniture dolly, utility dolly and furniture pads. I did speak to customer service after a brief hold and they assured me they would make a note and refund the amount of those rentals. Unfortunately, it delayed my trip by nearly an hour because I had to go to Home Depot to purchase a furniture dolly. The good comment about the trip was the vehicle drove very well and maintained decent gas mileage. It also had plenty of storage, was clean and a comfortable cabin space.Erik H.
N/A, Drop off after business hours.Veronica B.
I reserved a 20 foot U-Haul and this location did not have one, then I asked to give me one to replace it at least a 15 footer and they didn't have that because they had them reserved they did not accommodate my needs and honor what I had booked I didn't even receive a discountHaydee B.
John was very helpfulJose M.
Everything was clean, but I got a flat tire on the car healer within 45 miles of leaving on a1600 mile trip. Also a couple of the tires on the rear axle if the truck were really bald. I understand why, but not having cruise control on such a long journey is very annoying.Joel P.
Weird drop off site. No others cars in site, really did look like just a postal annex. Drop off was super easy and fast though.Michele S.
Easy location thanksJudy M.
Maintenance was lacking! 2 tires HAD to be replaced before we could even leave the parking facility. Pick up was for 8 am and it was after noon before the truck was ready. The other same size truck on lot was offered to us and it had an oil leak that should have kept it off the road. Hopefully other folks will be safe on road. Third rental was not a charm like our previous two this year.Sheryl N.
Nothing. The site was clean, the staff were polite and helpful. I didn't even know U-Haul had a location so close to my home until I Googled it. I well use this location again.Antonio M.
$19.95 turned into $110. . . .Ron L.
I picked up at 3:51 pm and because I asked about after hours drop off they put a return time of 9:00 pm. I had to call into get it changed to 3:45 pm drop off the following day. I dropped off at 3:00 pm and they tried to charge me for 2 daysMichael B.
Was a little difficult to locate. Should let customer know it's Postal Annex location and not a "U-Haul".Steve M.
I arrived 45 minutes early ahead of store opening to use the uhaul app to download some code to get truck. The App hung up and would not allow me to continue with the verification process. I have an android phone, the whole process was a disaster. Will never do that again. So I wasted 45 minutes waiting for the store to open. Thankfully the clerk Ruby was excellent at getting me checked in and on my way. Your app is terrible, would not let me resubmit the driver license photo. I would appreciate some kind of credit for my wasted time. Also the truck was parked under trees and the windows and windshield were extremely dirty. I had to wash before I could see out to drive safely. DennisDENNIS R.
Never dealt with anyone at this location.Davina V.
Online booking by android slow and cumbersome - seemed like old technology. Truck windshield filthy. People in store ok.Michael B.
Make sure the truck is usable in the first place. Multiple mechanical problems with the truck in the first place and during the trip to the point that it was dangerous to drive. Only one headlight worked. Dashboard back light did not work to the point that I can not tell the speed i am going. Lastly I sent in a customer review on Tuesday 2nd July with order number without responses. How is this business run with such incompetency? Overall very disappointed with Uhaul and the service they have provided.Patrick T.
The reservation location kept getting moved farther from where I needed to go with the truck. It cost a lot more money on mileage. My fault I suppose for not demanding a closer location. The local franchisees are always good, but I have had several bad experiences with the national reservation people, including getting billed an extra $600 once without warning for changing a drop off locations to be 10 miles closer. If that sounds unbelievable, I thought so too, but it is true. I just rented from Penske for my actual move from California to Texas and they beat U-haul's price by 25% and the service was fantastic, including changing dates three times without any change in charges.Tina S.
The onsite employee was wonderful in helping organize the timing for me to move. Thank youPaul F.
My first call I was told there was no need to make a reservation, to just show up at the store when they opened at 0900. When I got there, the first thing I was asked was what my reservation was under... Other than that. We had a wonderful experience from beginning to end. Great location, wonderful friendly staff. Couldn't ask for anything more!Tanya K.
Our pick up site was changed to a location that did not open for two hours later than we had reserved and that cost us valuable time and money to accomplish the move. We had no other opportunity at such a late notification. Would definitely not recommend this kind od 'service'!Daniel B.