I'm 24 and I found it very hard to use the mobile pick up, that should say a lot. Location wouldn't come up on the phone but it gave us all other local locations. It took about an hour and a half to get the rental. After wasting so much time and talking to customer reps who couldnt help but try and trouble shoot ( I was hoping they could help us "check in" over the phone), we finally got to move, and we needed one more hour since we were so late, and the company charged us a fee to keep it longer. Our local location was closed, so we rented a truck 30 miles away, mileage and extra fee ruined the day. They made our move so hard. I didn't realize that the 10 foot truck didn't have a ramp and wouldnt fit out refrigerator. I will not use this company again, they are not the lowest price.
Location de camion de déménagement à Eugene, OR chez Higgins Petroleum
Déménagement en provenance/direction de Eugene, OR 97401? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Higgins Petroleum. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Higgins Petroleum
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Camionnette Petits déménagements -
Fourgonnette Petits déménagements -
Camion de 10 pi D'un studio à
un appartement avec 1 chambre -
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres -
Camion de 17 pi Maison ayant jusqu'à 2 chambres -
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres -
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Eugene, OR.
Location de fourgonnettes et de camionnettes à Eugene, OR
Les fourgonnettes et camionnettes de location U-Haul de Eugene, OR sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Eugene, OR 97401. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
Caractéristiques
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Climatisation
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
The online pickup and drop off instructions were somewhat glitchy.
This has been our go-to location for rental as it has always been an efficient yet pleasant experience. This time, since you took the process out of the competent hands of those who helped us in the past and put in the over-arduous, inefficient and generally maddening process using my phone. Both the check-out and check-in process took 45 minutes each!!! I will not use U-Haul again as a result unless you convince me that the online check-in is temporary. It is not fair to rate the location as they only wanted to help but were prevented from doing so by you, the company.
The website wouldn't work on chrome. It told me to turn on location services, which I did, not it kept giving me that error. I finally got it to load in firefox but it wouldn't progress past me taking a headshot. It just hung. I tried multiple times. When I asked the people working at the location for help, they just told me to call the 1-800 number. I finally downloaded the app and got it to work after taking the pictures and submitting multiple times. Please provide better ON SITE support if there are issues with the app/website. It took almost an hour to get the uhaul.
The problems I had had little to do with the location, though the guys there said they were given no training on how to work with U-Haul. Using the app to get and return the truck was the most unpleasant experience I've ever had with U-Haul. The process is painstakingly slow. I took care of everything I could during check- in the night before as requested, and still the process took an hour to complete once I arrived. Using the app at checkout was even worse. Plus, the truck I reserved wasn't there when I arrived. I have always used U-Haul when I've moved myself previously, though will try the best I can to avoid ever having to repeat this experience again.
The person at this location said they keep telling U-Haul they will not do anything but let people physically pick up the trucks there. They were completely unhelpful, knew nothing at all, did nothing to help us, told us nothing, Truly we were on our own, standing there in the smoke from the wildfires nearby, taking care of the pick up entirely by cell phone. NOT GOOD experience. Will never ever do business there again. In addition, the windshield was cracked, and the cab somewhere between clean and not. We started with only half a tank of gas, which made estimating how much to put in very difficult, and we ended up returning it with way more gas than the half tank, a waste of money.
It was encourages for me to complete the online process. Since the location is all digital I didn't really have a choice. I didn't see that I had to do the process all online when I reserved. It worked out great so it wasn't a problem.
I was at first put off by having to check my self in but it was so easy and thorough to do. It was very well done.
check in was a mess! my order would not link/associate to my account. so picking up the truck was a nightmare. i called the 800 number and no one picked up in 14 minutes. finally Chewy at the location had to use HIS PHONE to get me checked in. same thing at check out. also, i only drove 6 miles and they wanted to charge me one gallon of gas. very disappointed with your app and your lack of phone pickup at 800.
The truck seats were full of dog hair and the truck was absolutely not cleaned before we rented it it was super dirty and the light for the oil needed changed was on very disappointed in uhaul I have pictures if you want to see
Inside truck was dirty Lots of unmarked dents to truck Service light was on for oil change
No more uhaul!!
Coo I Idk not find the truck. No person available to help so I called the number listed on the window. Representative who took my call after a long waiting period was very rude and not helpful. Would not recommend based on lack of support.
I had a terrible experience with U-Haul. When I went to pick up the truck it took over ten minutes of standing in the heat to get approved through the app to begin the pick up process. The pictures of the condition of the truck were very inaccurate and I had to dispute every one of them due to exterior damage. Then as I went to return the U-Haul after using it I tried to use the app to return it and for 10+ tries it said “system errorâ€. Then I asked an employee for help and they said to try to do it online instead of through the app. It still gave me the same response. I spoke with someone over the chat option and over the phone and no one was able to help me until the next day I went into the store and they manually returned it for me. I will absolutely never use U-Haul again after this.
The cab was filthy - and in COVID-19 times, DANGEROUS!!! I had to wipe down all that I touched, and leave my mask on for the entire drive. I ordered extra blankets and did not receive them . The system confirmed a local drop off, but then I had to drive an additional 30 minutes, which they charged for! Terrible experience.
This location is horrible. Got billed for appliance dolly,which we never took. Horrible service
I have been pondering it, and I cannot, for the life of me, figure out why the approval process doesn't take place BEFORE picking up the truck. Why would you make your clientele wait for some dumb approval process that could have been taken care of AT THE TIME OF THE RESERVATION? Whoever was in charge of the mobile pick-up service clearly has the credentials of a blind viking from 800 B.C. who has just learned what a modern-day necktie is. I can confidently say I will never be using this absurd "service" while I am still a living breathing organism.
The front seats were covered in hair and other dirt, and this Uhaul was clearly NOT cleaned between users. This is very unsanitary given the seats are cloth, and this is especially dangerous during a pandemic. Additionally, I requested a furniture dolly and received a utility dolly. It was not useful, I had to move my furniture by hand, and it's upsetting that I paid to receive the WRONG dolly. Additionally, the no-contact pickup took a very long time, and seemed like the logic and process was not thought out. The purpose was to avoid contact, but I still had to make contact with the workers to prove that I matched my ID. This process was extremely frustrating, tedious, and I was disappointed with the service.
Please make this more accessible for those who need to move. There was very little communication that the expectation was to check in via the website. If I didn't not have the privilege of a smart phone, I would be unable to move across the country to better my life. If I had less bodily and/or mental privilege, I would be stuck in stagnation.
The hone check in was ridiculous and I would NEVER use that again. It took me longer to check in that way then it would have with the attendant.
Perfect service
I wasn't told the price of the dollies.
The location is convenient and the U haul agent was very helpful and patiently explained all the procedures and operation of the vehicle. The service was professional and efficient. I will definitely use this location again.
This site is a gas station. Due to Covid-19, the staff can't currently help. It's a app site only for the time being. Truck was dirty when I picked it up (muddy floor), but the app let me photograph the state of the Interior so didn't end up with a cleaning fee. If your at the south end of town, the site is convenient, free on-treet parking is available 1 block to the east.
Trying to do use the app which later were told didn't work is a U-Haul failure, not a location failure, U-haul needs to own it and do something about it because it changes the way we feel about our service. The managers at Higgins were great when they found out we had been sitting in the parking lot for over an hour trying to get the app to work. The same thing happened to us when we went to return it. Kelly at Higgins helped us turn it back in, had he not helped us we would of never got it turned in. There is no room for change on that app. As a Senior, I don't always understand most IT stuff but that app and the website to rent and drop off sucked. The next time U-haul says I need to use an app I will walk away. YOU WASTED OUR TIME UHAUL WHEN WE DIDN"T HAVE TIME TO WASTE. I BLAME U-HAUL not Higgins
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