My res had me returning the truck on Jan 18th. We completed our move early so I wanted to return the vehicle on Sun, Jan 17th. Arrived at the Columbia Pike, VA location I was turned away...they had too many one way returns. They directed me to the W Broad St location. This location was NOT happy to see me and also stated they had no room for the vehicle but eventually agreed to accept the drop off. Did not engage much with the agent accepting the rental. The experiencing of returning the vehicle early was not the best.
Location de camion de déménagement à Falls Church, VA chez U-Haul of Falls Church
Déménagement en provenance/direction de Falls Church, VA 22046? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul of Falls Church. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul of Falls Church
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Falls Church, VA.
Location de fourgonnettes et de camionnettes à Falls Church, VA
Les fourgonnettes et camionnettes de location U-Haul de Falls Church, VA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Falls Church, VA 22046. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Employee "Dave" was rough in undoing trailer from my vehicle, pulling on electrical cord and chain while standing up. Had major anger managent problem and bad attutude. Had to intervene, he took off uhaul clothing and walked around corner wanting me to get into fight. Filed grievance report with uhaul.
Van was generally clean. However the windows and mirrors needed attention. I would have cleaned them myself if I had more time.
It took 45 minutes to get my truck and trailer after I signed the paperwork. The gentleman working the yard vanished for 20 minutes and when he decided to show up he argued with me about my rental because he didn't want to pull a 6 x 12 trailer out and hook it up to the truck after I told him it was easier for me to load that specific trailer.
Please determine specific guidance on road restrictions for the vehicle rented. Specifically, can the 17 foot van be used on I-66 inside the Capital Beltway or the George Washington Parkway. I choose to be safe which added time and distance to my rental.
Very quick and easy to pick up and drop off. I was given a brand new vehicle that drove nicely. No problems whatsoever and was glad I went to a "real" u-haul location just in case there were any hiccups.
Very professional. Great help at pick up and drop off. A very good experience. Thank you.
While the truck was ready and clean. The service by the folks behind the desk was not great and bordered on rude! No please or thank you words were mentioned and it was like I was doing them a favor to be dong business with them.
I showed up 10 minutes before they closed and Bryan performed his job professionally and without hesitation. Thanks for treating me with respect and courtesy. Thanks for your understanding.
The customer service was horrible besides the general manager when we returned the car. The online checkin was horrible and screwed up. The keys did not fit in the key exchange at night. The individual working that afternoon was rude and not helpful.
The mobile pick-up process was horrible!! It took an hour to pick up my truck... the Uhaul website didn't work, do I had to download an app (a Uhaul app???), when I asked for help the woman at the desk said she couldn't help, you know, it was on the "mobile pickup", when I finally got the code to get the key (nice code, 007), there was no key. The app told me the truck would be "in front of Uhaul" location, and game me some cryptic, I think it was "T42" --what the hell does that mean? So I went back to the office, and told them there was no key, "Oh yeah, you need to find a man around back." ... Oh... I now need to find a man around back, excellent. You must be the only game in town, who survives with customer service like that??!!
Major step up from the last time I rented in falls church!
U-Haul made all of the errors at the corporate level. Not this place. Very disappointing customer experience. Have no confidence in the brand any more. Long story I plan to tell everyone I know is not compensated. Call me or email now please.
The 15' truck I rented was really old - already had more than 100,000 miles on it - and was very hard to maneuver. The engine was very fuel inefficient (I had to pump in 3 gallons for a 5-mile move) and the back door was sticky and hard to lock. If it wasn't for the EZ ramp, I would have rented a van. Unfortunately, the 10' truck don't come with an EZ ramp.
I do not remember the lady's name who checked me in but she was wonderful and extremely helpful. Because this location did not have the size trailer I had reserved, she had me call customer service who allowed me to have a slightly bigger trailer that was in stock at that location for the same price instead of having to drive an hour away just to pick up the trailer and drive the hour back. Both the lady at this location and the one on the phone were incredible and made my move so extremely easy. I appreciated their care very much.
The pictures show the vehicle conditions that you provided for approval during the rental were not current. I believe you still use the pictures that were taken when vehicles were inventoried first time. I recommend using most current pictures.
The parking brake was partially stuck on my first truck. I was immediately given a new truck with all paperwork updated. Fantastic service and very friendly staff. I would highly recommend this location
I was supposed to pick up at 7:00 am. The guy didn't show up at the office until 8:30 am. ( most likely he was sleeping in the other room ) I didn't say a word at first. In its initial process, he asked me â€œ how many miles do you expect to drive ?â€ and I spend just 5 seconds calculating , he said â€œ people are waiting in the line â€œ and I said I was waiting for you for more than an hour ! Anyways, I was moving after 7 years and I started my moving day with this memory.
See above comment meant for this location. Not pickup location.
The staf/managers here are rude. A manager called me to ask about my travel plans then abruptly hung up on me. The drop off staff were super short and rude. They also do not participate in leave a box / take a box. I had to dispose of three like-new wardrobe boxes. Wasteful! If there were other options in the immediate vicinity, I would use them. I will not use this location again even though I live in the area.
Truck was missing trim and steeringling wheel was CV off.
super easy check in - took only minutes.
Very helpful staff at the facility worked through issues with my reservation.
The African American female was very rude, discourteous, was on a power struggle wouldn't help and escalated the situation I don't know if she targeted me because I'm gay white male. She threatened to have my car towed if I left it at the store for an hour while I drove the uhaul truck to the location I needed it to be and come back in an Uber to pick it up she said no you can only park here at the store for 15 mins I asked her what should I do then and with attitude she responded back that you figure it out. Really nice to have an employee treat and represent U haul when moving is stressful enough she added to it very disappointed in Uhaul for the treatment I received by her