The attendant at the location was very helpful and insightful on recommending services that I might need. She was excellent!
Marco M
Secure Space Storage Farmington
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Farmington, AR 72730
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Truck was rented over night by someone else and the counter person had it reserved for me the next morning. She was not aware that the previous renter turned it in with lots of dry mud on the floor mats.
Terry CReserved 2 Dollie’s.. the pick location didn’t have any so they sent us to another location across town. They said they didn’t have any so we ended up going to Lowe’s and buying dollies, but I was still charged for the dollies on the rental then the manager calls and says the other location did have dollies if we want to go back over there. I told him we had already went and bought dollies at Lowe’s and he said well if you wanna take them back and get your money back, we could go back to the place that told us they didn’t have any and get some by then we were hours behind on our moving then when we looked at the gas in the truck, it was only 3/4 of a tank full
Bryan WRented twice from this location,and both times was not able to pick up early work Mobil app. Mgr was quite sure how app worked. Also blankets and dolly were not in truck or even at location even though I had clef with manager days before. I had to run around to other locations to get blankets and dolly. They did comp me the blankets but I got billed for all the extra miles I used running around picking everything up. Not a good experience. Maybe some retraining and communication would help
Wally CI picked up the truck before they opened, when I did the check in I found that there was not an equipment dolly in the truck as I reserved. I waited for an hour for the location to open and when they got there they just said they didn’t have one and I would have to call customer service. I talked to Kelly at the local customer service office and he did locate a dolly for my but it was quite a ways away so I didn’t ever get one. This made a day that was already tough even tougher!
Paul W