I want to know why I'm only getting $ 45,95 back. I didn't even drive it 5 miles. 4,5 to be exact. I also put gas in it at the Circle K right around the corner in it. I was told I would get most of my money back except the rental fee. It was returned in good shape with more gas than when I picked it up. I made 1 trip to Keypoint Storage and it's 1m1 miles from both of us. I was expecting all my money refunded except the rental fee. And now y'all are keeping $30ish more than expected. I've got pictures of the gas being right where it should be and a video walking around it. Please explain. I did take you insurance when infact mine would have covered it. I plan on using y'all again to move into my new place but not if you're going to charge me for bogus stuff. Please reach out to me via email address is as follows shaunatphelan@gmail.com. Other wise I will leave a real review. The store was flooded and I was just trying to help a local deal out some we all live and work right here. I do believe that you owe me money and I'd like it back the young man said it cost the same for 5 hours as it does for the whole night. Please explain the rest of the changes. And it was back early. I'm a good customer and I'd like to be treated as such
Shauna P
Johnsons Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fayetteville, AR 72703
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- 4,5 - Cote moyenne des clients
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Everyone and everything was great
KELLI PThe trucks here are never clean, inside or out. The first time I rented here it took literally 1 1/2 hours to pick up a truck (reserved), because of a walk in client that was trying to figure out a one way rental. Double Sorings storage in Farmington is great, the only time I use Johnson’s hardware is when there is no availability at Double Springs, but I will likely go to Springdale and avoid Johnson’s.
Glenda HThey provided great hospitality, knew there system well, explained the return process clearly, explained the contact sheet in the event of a flat or other issue, and he was not afraid of the work required to get me connected and on my way.
FLOYD SExcellent staff, friendly and professional. I will always use them for my UHaul needs
Cody C