Get rid of the GMC. The transmission is slipping and it has no power. The engine light was on the whole trip. You live in Colorado. You don't have any four-wheel drives. I was praying that the engine would not blow up on me. But, however, The service was awesome. So for service alone 4 StarsRicky C.
Moving Truck Rental in Fort Collins, CO at Waterglen Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fort Collins, CO 80524
Services dans cet établissement :
- Lun - ven : 10h am à 5h pm
- Sam : 10h am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Fort Collins, CO 80524
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
One of the staff was not wearing a mask when they came to help me with checking out. This made me very unhappy and I hope that the company requires their employees to wear masks in the futureLauren R.
Some say your lock box routine is difficult.Russell A.
The cab of the truck and box were not clean. The cab had food wrappers and potato chips in the cup holders and floor. The box had leaves and dirt which I had to clean. My equipment was not ready at pick up and did not get all my pads.William H.
Kevin was a pleasure to work with and made everything super easy!Evelyn P.
Dropped off after hours. Had to call to ask about key drop box but got a quick and friendly answer. Seems like one of the better uhaul locations. Parking is VERY limited though.Raemond F.
There was a lot of unmarked scuffs and minor damages on the truck prior to rental, thankfully the employees at the location acknowledged this and did not attempt to charge me for the previous damage. The U haul employee that called to confirm the reservation tried to rent a truck to me across town when the location I requested had 3 of the trucks I was interested in that were available. Sounds like a scam to charge extra mileage fees. Thankfully I live extremely close to the location I chose and knew about the trucks and was able to argue for it. In the end, everything worked out perfectly but was a pain and very time consuming to arrange a 2 hour rental for 22 miles.Cory B.
Extremely helpful, courteous and friendly. Highly recommend!!David D.
very poor service. You automatically down sized me to a 15' truck without even informing me. Also no one called by 6pm the previous day to confirm pick up directions. Your customer service is horrible, I spent 3 hours on the phone trying to figure out the mess you put me in. I bought a one way flight specifically to move my belongings.Zach G.
Staff person adriana very friendly and helpful.Albert M.
We could not use the Truck Share 24/7 and the poor guy at the storage place took pity on us and helped. Kevin Alvarez is a great guy and Uhaul is lucky he was there or we would have had a huge issue. I hate this company but I have no choice but to use your service because you don't charge underage fees. Get it together.Natalia S.
The mobile "express check in and out" application is NOT user friendly and does save time. It would have been easier to go to an actual person. The worst experience EVER!Daniella R.
Kevin was great! Thanks.Tamera S.
Very good and professional.John M.
The location was not t the one requested and took 1/2 hour left longer to get to . Service was good, vehicle was clean.Peter S.
The location was not the problem. The employees were very helpful despite the horrible service from u-haul. I chose 24/7 pickup and was supposed to get my truck at 7:00am. Upon pickup and login to u-haul.com I was told I couldn't pick it up until 9:30. I went back at 9:30 and was told I didn't even have a truck available at that time. There was no communication of any of this to me beforehand. You shouldn't offer 24/7 pickup if the location isn't aware of this policy. And if things change along the way you need to let the customer know ASAP. I was promised a credit to my account and never received any. I accrued late fees in association with my move because I didn't get a truck until 10:00, 3 hours after I scheduled my pickup. The whole experience was disappointing. If there had been proper communication along the way we could have avoided late fees, stress and time.Michael M.
I had pre-ordered an appliance dolly and it was not in the van when I picked it up, nor was the office open to grab it.David D.
Superb customer support. Kevin got me in and out very quickly. I always choose to use this uhaul location given the option.Heidi D.
Awesome and convenient! Cargo van drove like a dream and had room to spare for my stuff!Mary H.
I ordered a dolly and it was not in the truck when I picked it upBilly B.
The location was fine but the truck was not. The door on the drivers side had some sort of bend or gap and let the wind through all the way in the highway. Felt like the door couldn't fully close. It was really loud and annoying and took away any thoughts of renting a Uhaul again if that is what to expect. Wish I would have just made two trips with my truck instead and saved another $100.William S.
nothing! Really easy process, lady that checked me in was super friendly and helpful.Haley F.
The person running the place was extremely helpful and friendly. I don't see any way to improve on her serviceJanet J.
Truck had some issues from the start and wasn't the cleanest. However, I was in a rush to secure this size truck and understood it may have just recently arrived from an incoming trip. Very friendly and helpful staff though! Thank you!Jeff D.
I initially tried to make a reservation for a cargo van but the website said the closest thing available was a 10' truck, which reserved by submitting my debit card info and was subsequently charged $62.16 (this already seemed a little steep considering the advertised rate was $19.99 plus $0.59/mile). Upon checking in online, it seemed that the reservation pickup location had changed from South College to 1202 Waterglen Dr. When I arrived I was surprised to be given a key for a cargo van, not the moving truck which the website said it was reserving for me. I drove about $50 miles so I understand there would be additional charges/changes made to my bill, but this morning I was charged with an additional $7.75 for a dolly rental as well as $58.20. The first $62 charge came from the South College location and the second two came from Waterglen Drive so I feel as though I've been double charged. While tryingto call your 800 number to get this resolved I was left on hold for over 20 minutes with a repeat message saying that I could get a resolution to my problem by reviewing my customer experience. Please help!Sean B.