When I placed my order, I specifically said that I didn't need the insurance, but I was charged $14 anyway. The lady said that her location requires this. I have auto & liability insurance, I shouldn't have to pay for this. I was also charged a $25 cleaning fee that I shouldn't have been charged. The lady said she submitted photos to U-Haul proving that we left the floorboards muddy, but she refused to provide the photos to me. I didn't go anywhere muddy, we simply picked something up (from a concrete driveway, no mud), to an asphalt driveway (no mud). The floor of the truck was a little dirty when we picked up the vehicle, but it was minor, so I wasn't worried about it. I did not add to the dirt. I made sure to thoroughly sweep out the back and returned the truck in the same condition I received it in. Please provide me photos of the supposed dirt I left behind. I have rented trucks and vans from U-Haul many, many times over many years, and have never had this problem before.Patricia F.
Kraft Road Storage
(U-Haul Neighborhood Dealer)
- LundiDe 9 h am à 5 h pm
- MardiDe 9 h am à 3 h pm
- Wed–SatDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/10/2022: 9h00 am à 3h00 pm
- 12/24/2022 - 12/26/2022: Fermé
- 12/31/2022: 9h00 am à 1h00 pm
- 1/2/2023: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town® Rentals in Fort Gratiot, MI 48059
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The facility was ok. There was only one person working there in the office. I had to park and unhook the trailer myself in the rain. She never left the office.David R.
Allow for a means for a customer to upload their drivers license at the rental location when they don't have the means (smart phone) to do it themselves.David B.
Check the gate on that trailer, it is in awful shape, was VERY hard to open and close.REGINALD B.
Everything was ok other than the office girl was not friendly in the least. I actually found her to be very rude.TINA F.