I returned the trailer in clean condition. The drop off location is off a main road in a non well maintained area. I was charged a 25 $cleaning fee. I rented an open trailer for a motorcycle. It also rained after I dropped off the trailer. So please explain how it was in need of a cleaning fee. Will not be renting again.Milica K.
Moving Truck Rental in Fort Worth, TX at Southeast Air Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Fort Worth, TX 76140
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Location was very convenient, staff was very helpfulRobert K.
Great consistency is refreshing!derry J.
Selected 1 way and got charged for in town. We put in our drop location and it still auto populated it as my drop city. Had to return it and go 50 miles out of the way paying .99 a mile for uhaul messing my reservation up. No one I spoke to could help. How do you run a company and can't fix any kind of mess up. Then tried to charge me $20 because the app didnt work and no instructions to take a picture of the uhaul at the return location. Absolute bull***t all around I can happily say **** this company this was nothing but a scam and headache from the get go. Also my keys said it was a one way truck so where do we go wrong. This company needs to learn customer service and own up when there is a mix up. No apology just blamed me ***** uhaulDrew W.
Excellent customer serviceRONNIE L.
Great customer servicejesi M.
The customer service representatives at this location exceeded our expectations thank you for making our move a little easierJoseph T.
The 4 by 8 covered trailer was in very good condition, everything function well on the trailer and your people at both the pickup and drop-off took care of everything expedientlyWilliam V.
Fast and efficient serviceApril F.
Had a really great experience picking up the trailer. The trailer was ready on time. The proprietor was very helpful and very courteous.Brian C.
Robert was very helpful and got me on my way in a dash. I definitely recommend this location!Daniel S.
Friendly staff, easy access location.KIESHA K.
The truck wasn't clean but the service was great!!shane B.
Very helpful representative.Frank C.
Had to find a place to drop off truck and car hauler,as didn't have a place to park it. Customer service was very helpful.Sherry B.
Keep up the good workWADE E.
Feed the cat that lives outside, he is very cool and friendly.ripley L.
Great service. Very pleased.Edward P.
Very friendly location will recommend to all friend's and familyKimberly G.
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My complaint is with customer service for not scheduling my truck when needed and the day of text me I had to drive 25 miles away from my city to pick up. Called 3x to talk to 4 people to get hung up on after 41 mins.MARTIN Z.
Its not the hub for U-haul, but don't judge a book by its cover. Its location is convenient. The attendant is polite, knowledgeable, and helpful. Right equipment, price, and place.Chris C.
Great Experience! Would do business with them again.Matthew K.
Quick and easyLawrence G.
Trailor was not at the designated location. We had to go to a facility that was out of the way and nasty. Trailer was parked in a muddy area. The interior was not cleaned out. I asked for a broom to sweep it. Was handed a broom without them offering to sweep it out or offering an apology. Attendants showed no concern and were disinterested in our concerns. Service was awful. We asked them to check and make sure we had the trailer connected properly. Were told it just needed to be hand tightened. He never got off his lazy ass to help. Stayed in his chair in his dark and dingy "office" the entire time. No customer service at all. Uhaul should be embarrassed.Jamie K.