If someone has a medical emergency and can't return the vehicle rental to the drop off location and has call the return location and main office and told them verbally to a real person that I can not and won't be able to drop vehicle at the drop off location 2 days before it was due back for y'all to come pick it up and I was told y'all don't do that. Well I am a disabled veteran with very bad PTSD and high blood pressure and for me to drive would have been very bad for other people on the road and me cause I would have died while driving and accidentally killed or hurt someone else on the road. I'm very disappointed and feel disrespected from your customer service as I notified them of my condition and yet they did nothing. And I owe y'all, bullshit!
TRAVIS C
Triple X Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Franklinton, LA 70438
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisIt was a bit out of the way for me to go, but the lady there was nice and friendly. I was helped and no major issues. Thank you
Chareisa JPick up location was calm & perfect for online registration. Return place was uninviting, hard to turn into drive, ;& not looking like a safe place to be
April SI was charged for fuel at the return location when I filled it back up to just at quarter which was what I got it at the experience to obtain it was great but it road really ruff office asked me to sen pictures of pick up drop off I did but no response to why I was over charged
Kisia WThe overall experience was maybe a 2 star. I don't believe it was 100% the fault of uhaul. But to make a reservation at a business for 7am when they don't open until 9am. R&R Lawnmower Repair. That's NOT good. I took a day off work. I had Pele at my house who took time off. To then be told they don't open until 9. I could reserve another truck at 9 further away. I decided to stay 3 miles from my location that 20 miles... same time reservation. Then 9:10 cubes and goes with no one at the reserved location. Had to chamber to 20 miles away. 2 1/2 hours wasted for 7 people. That's not okay at all!!! Although Triple x auto was great with transferring reservation. R&R, 0 stars. Triple X, 4+ Stars. It was a very stressful day prior to this. R&R should lose the privilege of uhaul renting!
JENNIFER E