Had to call the number on the app as door was locked even though business was open. Asked attendant if I needed to do anything to turn in and he said no. Was not aware of checkin process on app. Have used several u-haul locations before that have done the checkin themselves. Would not recommend the Frazee location.
BRIAN V
Minority A & E Auto Repair And Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Frazee, MN 56544
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- 3,0 - Cote moyenne des clients
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I made a reservation a month in advance and the truck I wanted wasn’t there and the materials I needed weren’t there
Noel MHorrible customer service horrible pickup door was locked very unprofessional people would never use U-Haul again
Brian Dreservation pick up time was 11:00 am monday March 10th. Representative was not available until 1:20 pm March 10. No apologies. No excuses. My time is valuable. He could show up. Be on time. Be apologetic. Fuck Him.
KALLAN HEnsure that phone numbers on the window are dark enough to read (sun bleached), otherwise it was a good drop off experience at an outdoor lot. Prefer to use phone contact over downloading an app, grateful for the option.
SARAH S