It was a great rental experienceF S.
Moving Truck Rental in Fulton, IL at Todds Trans & Auto Repair
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Fulton, IL 61252
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Location was closed and drop-off was simple.JAMES W.
The truck was covered in snow and ice. A plow had cleared the lot behind it and had blocked the truck in from behind. We had to clean the truck ourself and dig it out with a shovel. It was a pain and delayed our move by over an hour. Luckily we had a shovel in our vehicle. We tried 3 different phone numbers for this location and got either answering machines or wrong number notifications. The truck itself was fine, once we got it out.Marvin M.
They were closed for the weekend. we left the equipment Sat and checked with them Monday to make sure all was OK.Cynthia M.
Not happy had requested Sterling,il and got moved to this location 35 mins awayMary R.
Place should not be renting uhuals. My uhual was blocked in waited 20 min for someone to finally move the blocking vehicle. Went back 2 days later to rent another uhual and the place was closed and the truck was blocked in. Complete joke. I urge uhual to not let that place rent Uhuals. What's the point when the trucks are blocked in and no1 around to help.Ronald B.
Very friendly and helpful customer service!jackie A.
No place to park complained about having to take the time to check me in ... took away from â€œbusy transmissionâ€ business. Very unprofessional!Tim D.
Layout of trailers and trucks was not conducive to efficient pickup by customers.Dana H.
No mention of the extra costs was made when we rented the truck. A $19.95 per day charge became a $39.00 charge with all the added costs. Rentals are not the main income at this location, but the owner could take a little more time to explain what the charges are going to be. It basically doubled our cost for the 4 hour rental.Randell B.
Very quick and easy to rent and pick up the vehicle.DIANN G.
They could have been more helpful, I hooked up the trailer and had to have my granddaughter help check the lights. The guy was in a hurry to go somewhere.Kent S.
Location left me to hook up equipment all on my own!!JAMES M.
Put a jack on that trailer. Three of us could not get that hitch off the ball. A nasty experience. At home I had to use a floor jack to get that D++n thing off. Not could for the elderly.Greg R.
First and foremost I was completely let down that U-Haul does not offer a military discount. I requested a trailer two weeks in advance to be picked up in Bettendorf, IA at a location that opened at 0700. I received notification the day before that I had to pick up the trailer in Fulton, IA. Which was 39 miles in the opposite direction and the company in Fulton didn't open until 0900. This is extremely frustrating and interfered and caused me to change my plans. There was no compensation offered or given which is completely not customer orientated. I guess it doesn't matter as U-Haul has the rental trailer market covered. Unfortunately for me I will end up using U-Haul in again in the future for my next military move. On a positive note - the trailer seemed to be brand new and towed very well. Sincerely, Brian Wisneski Brian.firstname.lastname@example.orgBrian W.
Always a pleasure to do business with.Randal B.
Nice truck, everything was excellent.Mark B.
The problem I had was I returned on May 30th and they charged me for returning on the 31st. I didn't stick around for the bill because of computer problems. I guess when you return on a holiday they charge you when they come back to work.Gary B.
Todd did an excellent job on pickup of the truck.tony O.
Worst uhaul location ever. Put gas back where it was and cleaned out vehicle got charged $60 for not putting gas in which we did and not cleaning out vehicle when we did. Not very good customer service skills at all want to get attitudes and snotty with customers rather than trying to resolve issues will never use this specific uhaul location againSteven S.
Not very friendly. There was crumbs all over and some garbage.Sheila M.
No problemsjohn L.
Such a headache!! Treated my husband and I pretty poorly. I don't know if I would ever rent a uhaul again or go with another company. Had to call and extend my rental and had a rude customer service representative too. Horrible, horrible experience.BRITTANY J.
Provide drop off paperwork to put in drop-box for after hours to prevent having to return to drop off location to close order.RANDY B.
Have more trucks available,Gary N.