I did mobile pick up and drop off. Both pick up and drop off took about 45 mins. I arrived at 6am and because I was out of state, they required 3 additional contact people's info for them to call BEFORE they let you leave with the U-Haul. So if you're planning on doing early mobile pick up, make sure the contacts you list are either with you, or awake so they can verify. They also charge a "guesstimate" based on how many miles you think you'll be using before you can leave with the U-Haul. You do have to put gas back in it before dropping it off. Then after turning it in, they calculate and take more or give money back based on its turn in condition. The drop box also has a strong magnet so it can be difficult to open it to leave the keys. My U-Haul was unlocked with I got it. I also reserved an appliance dolly and when I picked up the U-Haul, the dolly wasn't there. Later, when they opened, they said it was because they were running low on them and couldn't provide one, although this was never communicated before and I needed to move a washer and dryer from a third floor apartment. Also upon drop off, they require you to take multiple pictures, however, the pictures took about 5-10 mins each to upload. The website made it seem like this would be a quick and easy process but both mobile pick up and drop off was terrible, long, and highly frustrating… especially before and after a long day of moving. If you're using U-Haul, I'd recommend waiting til they're open to pick it up and drop it off.
Nina C
Arrow Pawn & Jewelry #3
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Garner, NC 27529
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Dropped key in Dropbox, store was closed
Artez RThe gentlemen at the counter were very friendly and helpful. There's no improvements to be made, good job guys.
Michael JDon't lock the lock box
Benjamin CVery friendly people
BETINA T