The guy didn't seem too friendly when picking up the truck. After I finished with the truck, I cleaned it up and filled it with appropriate fuel. The next day they charged me 22 $to put 5 gallons in. I called customer service and they refunded it.SHERYL K.
Moving Truck Rental in Greeley, CO at Terra West Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Greeley, CO 80634
Services dans cet établissement :
- Lun : 12h pm à 4h pm
- Mar - ven : 8h am à 4h pm
- Sam : 7h am à 10h am
- Dim : fermé
Heures d'ouverture spéciales
- 4/14/2021 - 4/16/2021: 8h00 am - 3h00 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Greeley, CO 80634
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Best service I've ever had and am very thankful for it ! Second to none !BROOK M.
Your employee in the office was very helpful. Went above and beyond with rental and hookup of trailer.Thank you, BoydBOYD A.
Was not impressed with the attitude of the gentleman at the desk. He was very snarky and just had an attitude. Also I selected no damage coverage and he took advantage of the fact we were in a hurry and tacked it on even though I didn't ask for it. It's ok I paid it but I will not rent through this location again.MANDEE V.
The gentleman that took Care of us was great! Made sure we knew what we needed.CHRISTOPHER R.
I don't feel improvements need to be made. Staff was very friendly and helpful. Would definitely rent from this location again.RODNEY D.
Pick went fine, guy was helpful and nice. Did not wear a mask though, not even inside. Drop off after hours- did not leave any way to get the trailer off. Very, very heavy- had a hard time getting it off my truck and hurt my shoulder.MARK W.
The strap ratchets needed oiling desperately. The tongue jack didn't work when I returned the trailer and we had to lift it off the hitch. One tire was also low when I picked it up. I had to air it up myself as I didn't notice it until I got home with it.SAMUEL O.
We dropped off the truck after hours and the experience, from a tech perspective was great. And that is literally what my company does so take that as VERY high praise. The lot was a little tight for 26 foot truck with a dolly, but my son used to be a commercial truck driver and he made parking the truck look easy. All in all this seems like a good location. But I have to give them average because of the small lot.Brian R.
Don't change anything. The staff we worked with was excellent and helped us a lot. We appreciate it.Ronald E.
The man who gave us the keys was very friendlyElizabeth W.
The attendant was a bit abrasive. I almost fell on the ice in the yard at Greeley and he basically told me the ice can't be removed as we were in ColoradoLIBERATO P.
Fix your website so photos can be uploaded since I got kicked off every time I tried to upload.ELEANOR L.
The parking lot area is quite small posing a bit of a challenge when returning a trailer after hours.TOBY K.
Excellent and friendly service, highly recommend.Stephen U.
Yard is small and it is very difficult to maneuver a trailer into when returning.ROGER L.
At the time on pick up the online check out was not working and the business was closed. There was no one there to assist. The truck was dirty inside from the previous rental. The appliance dolly and the furniture blankets were not in the truck. I had to go to a different location to pick up the other items I had requested. Had to go through all of the contract crap on for the truck on the telephone in 8 degree weather when the vehicle had already been paid for. I am not sure if this is normal or not. The rear tires on the truck were nearly worn out.Lance H.
It was very political inside and not considerate of the pandemic. Restrictions were only one in he office, but the worker did not wear a mask. They were very rude and were not helpful. I plan on never returning there.TOM W.
Very rude and inconsiderate , will not rent again. Over charged for cleaning that did not exist! A rip off , not a happy customer at all!!RICHARD C.
The truck was available when we requested it, it was clean and they made check-in and check-out super easy! As loyal Uhaul customers, we will always use this location!Phoenix T.
More information about checking in and out on the website.Greg S.
The guy at the front desk was very rude and had a terrible attitude. We had a reservation pick up time of 4:45pm, he started to help another customer that didn't have a reservation and told us that he was not going to be able to help us because he had to leave at 5:00pm. Then comes right back out and tell us that the other customer's credit card declined so he could help us if the transaction took less than 10 minutes. If they can't provide proper customer service they should not offer the 4:45pm reservation.Elizabeth V.
They went above and beyond in helping us with our move. I can not say enough good things about them.Daniel D.
The employee was very helpful and ensured a good rental experience.NICHOLAS P.
Did not have the truck i had reserved and they gave me a smaller truck which meant more trips and more miles put on the truck, miles that i ended up paying for because they (U-haul) did not have the one i reserved in the first place. Bad experience!!!!!Eddie O.