We returned after a heavy snow storm...the driveway was not plowed, there was no one there, we had to leave the trailer by just off the highway in the snow. Despite these issues, everything was taken care of eventually.
RANDALL P
River Valley New Holland
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hamden, NY 13782
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
There needs to be clear communication on how long the rental is before agreement is made. Option to have a closer repair spot for tires that doesn't take 6 hours to fix from a location that is 1 hour away.
ERNEST BThis location did not really have a lot of information and the customer service was lacking. They also did not have wifi access which made the return difficult.
Jonathan KEasy procesd
Evelyn FNightime dropoff so no staff. Virtually no internet access made dropoff very time consuming. Area not paved and full of muddy puddles. Not clear where to leave the trailer. Not lit well at all. However location is good, and my call to them the day before dropoff revealed friendly staff.
Joesph B