It was very difficult to find someone to get me the keys to the van. The van itself smelled like a garbage dump. Thank goodness we were wearing masks anyways. Even with the masks the van smelled like armpits and garbage.Michael H.
Moving Truck Rental in Haverhill, MA at Sams Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Haverhill, MA 01830
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 6h pm
- Sam : 7h30 am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Haverhill, MA 01830
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Vehicle was dirty inside and had trash left in it. The attendant I returned the vehicle to did not speak English and explained nothing to me. No paperwork provided. He just said "Ok, finished". No explanation of my final charges. I won't rent from there again.Jon F.
Customer service needs improvement.Jennifer G.
The manager is an angry frustrated old misserable man. I asked for the safemive rental coverage and i was charged for the plus. Wont rent from here againLIGIA V.
Owner / U-HAUL rep. out right rude and arrogant. I will tell everyone I can to stay away . Extremely unprofessional and should not be allowed to represent U-HAUL. I also recorded the incident which he will soon see himself acting crazy all over social media. Let's see him deny it then. More reviews to follow.ronald C.
Everything was fast, easy, and convenient!Arielle S.
I was not given any paperwork and the fuel was 1/4 but when I returned it it said half of a tank which was untrueJEREMY B.
Extremely rude person. First guy didn't speak english. Second person wasn't there, had to do business over the phone. Not professional at all. Had a hard time returning the truck.Jason S.
Fast, friendly service. I would be happy to come back.Jessica G.
The guy who we rented from was VERY RUDE and I would NEVER rent from Uhaul again. I own a Government business and will NEVER recommend using Uhaul to anyone.Ashley P.
The Proprietor was friendly, courteous, professional and accommodating. Renting from Sam's Auto was SO easy for someone that hasn't rented a moving truck in a few decades. Cannot compliment them enough. I'm hoping this review garners Sam's Auto rewards they DEF deserve! Best regards, Brian Sullivan Jacksonville, VTBrian S.
Everything is goodEdwin A.
I was overcharged on mileage.Ann F.
Great customer service, keep up the good work!joshua W.
Horrible service from Uhaul I will never use a Uhaul to move againBryan A.
Everything went wellElizabeth H.
Refused to take my rental that was scheduled for drop off there. I ended up leaving it anyways because I had already wasted so much time dealing with it.Ryan M.
The attendant Mike, was very kind and helpful. He made the experience easy.Steven N.
I have rented here before they were excellent but the truck was old and didn't run good smelt like burning oil the whole time and really bad carbon monoxide smell had to keep shirt over face whole timerobert M.
More explanation of controls and seat operationJennifer H.
Given the issues with COVID, your in-person part of the rental confirmation should change. I did the pre-check in online, but when we arrived to pick up truck, there was still more to do. Instead of calling my phone, I was asked to do this additional check in on the rental garage guy's cellphone. That was not safe for either of us. If all tasks cannot be completed online, then the rest should be done on the renters phone to avoid germ spreading.Terrence O.
The staff was excellent the truck itself poured water into the cab when it rained me as a passenger got soaked I took pictures of water coming in and reported to drop off store.George B.
I was a repeat customer and went out of my way to rent a truck at this location because I liked the way I had been treated previously. My move was delayed due to heavy rain that afternoon and was about 45 minutes late returning the truck (4:45). This scumbag charged me a $30 late fee which had not been clearly stated prior to the rental. It was supposed to be $19.95 for the day and I was furious to be charged $50. I will never rent from this location or recommend Sams Auto 37 Kenoza Ave Haverhill, MA to anyone. I will do everything in my power to prevent anyone from renting another truck from these guys. Total scumbags!Michael C.
This location made the whole process very easy. We had no issues picking up or dropping off the van. I was very happy with the whole process! I need to rent another van in two months and I will definitely come back to this location.Cynthia K.