I only chose this location because the previous location couldn't allow us to rent a van. Poor customer service on the backend. Do better Uhaul.
Crystal M.
Maaco Collision Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hempstead, NY 11550
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
We had to wait for more than an hour for the truck I reserved to be returned and the location did not have the equipment I reserved (dolly + blanket), forcing us to drive to another, larger location about a mile away and spend more time renting these on a separate contract. This is after my original pick-up location was changed to this one by you. You should have changed it to the much larger location nearby, not this one.
Jonathan S.The gentleman handling the paperwork for us was very helpful and very patient as we don't often rent a truck. We appreciate his expertise and guidance very much.
lucy M.I also rented a dolly and furniture blankets which were not in the back of the truck on inspection.
Courtney A.I was sent to another location before this one that did not have the truck I reserved. Then this location was closed and I had to wait a half hour on the phone to get the Keys.
Daniel F.