Very rude owner. Condescending to women. Handed us keys to the wrong truck, and once he realized it (after sending us out to the truck in 110 degree weather) he did not even apologize for his error. I will not use this location again.
APRIL H
3UUU Events
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Henderson, NV 89011
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Really good customer service. This is my 2nd time renting from this location. Both times good experience.
BONNIE TElizabeth at the front desk was the rudest person I have ever encountered with Uhaul. I use Uhaul at least 2-3 times per year, but this was my first time using this location. My reservation was for 7am. When I got there at 730a, to pick it up using the contactless pickup through app, the truck was not ready or even on the front lot. It was parked on their back lot and had not even been brought up to be cleaned yet. Elizabeth was rude, told me “you don’t understand how this business works. Go ahead and report me to corporate.” I explained that my reservation was at 7am, it was now 730a and the truck wasn’t ready. She said it was dropped off the night before and had not been cleaned yet, but they had been open for over 30 minutes, knowing there was a 7am reservation. Elizabeth was so rude, heartless and didn’t even apologize for their delay. Carlos and Fernando were very professional and made sure my truck was clean and even called me after I dropped off truck to tell me about an item left in truck. Elizabeth should not work with the public. She is an angry, rude, non-people person. Bad bad bad bad first impression for your brand!
Darlene YBest U-Haul rental company I've ever used.
JAMES SDid a after-hours drop off. They sent me a text message with information on how to drop off my rental which was very helpful. She even answered the phone after hours to assist me with a question I had before dropping off the rental.
ANTHONY P