I was charged $400 plus odd dollars - got the haul it was on empty placed over $100 in gas had to rent it for 2 days it turned off on the expressway - I had to get movers for 2 days non refundable - had to get a storage unit to put my things back in because it was too late to move. Road side assistance told U-Haul the truck was not safe to drive and it needed to be towed and I was told I had to get it to the closest location - then they charged my card and additional $97.00 for dropping off at a location other than that facility now I’m getting the run around ! Horrible experience - so disappointed
Tonia G
Premier Storage At Friendship Road
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Hoschton, GA 30548
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisPerson who loaded my car at the pickup location apparently loaded my low rising car wrong and it ripped apart when i got to the destination uhaul. the appliance dolly had a loose wheel as well
MIN SI respectfully request a higher level review of this request for UHaul Management authorization for customer compensation based on the enclosed information. Unfortunately, the equipment (26’ truck) had not been effectively or efficiently cleaned. A quick visual inspection at pick up did not reveal the extent of dirtiness, trash and personal medical equipment (auto-injection medication pens, one with exposed needle – photos provided to UHaul) in the cargo and cab areas. With full daylight, I identified that the cab was covered in grease, contained food wrappers, plastic shopping bag, and used napkins (photos provided to UHaul). I utilized grease cleaners and sanitizers to get the cab to a basic level of cleanliness. An unnoticed dusty black film throughout the cargo area coated the underside of many belongings, which only became noticeable when furniture was placed in the new townhome and stained multiple areas of my clean off-white carpet. I discovered the personal medical equipment during a clean out of the cab area (along with additional articles of trash that I did not see during my first cleanout after pick-up). As I swept the different storage compartments in the cab, I came within inches of contact with the exposed needle of an insulin auto injector pen. As an EMS provider, I am familiar with and have handled this type of medical equipment and recognize the health hazard it presented. I secured and disposed of the injector pens on behalf of the UHaul attendant/next customer.
DAVID CPaul and Andrew were phenomenal!!
Jason CThis location was great ,. Paul was so nice and helpful. I was upset with uhaul. I placed my reservation 4 weeks in advance for a 10 ft. I received a call the day before pickup telling me they didn't have a 10ft or 15 ft in the area. I had to drive an hour to pickup the 15 ft. There is a reason I place the reservation so early for a convenient pickup.
Susan M