Customer service manager and associate were extremely slow it shouldn't take 30plus minutes on a already reserved equipment and no other customers in line
Location de camion de déménagement à Houston, TX chez U-Haul Moving & Storage at N Sam Houston & Antoine
Déménagement en provenance/direction de Houston, TX 77066? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage at N Sam Houston & Antoine. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage at N Sam Houston & Antoine
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Houston, TX.
Location de fourgonnettes et de camionnettes à Houston, TX
Les fourgonnettes et camionnettes de location U-Haul de Houston, TX sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Houston, TX 77066. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
First, I was very frustrated because this was the second site I had to go to pick up a trailor because I had problems with the hitch I had added by a Uhaul provider on Spring Cypress. The problem was with the light grounding on a new hitch brace. Improvements could be made on training the installers on making sure the grounding is the right connection. With the new hitch brace, the paint was causing improper or lack off contact with the ground. This was checked by 2 employees at the Spring Cypress location. Another improvement could be on the equipment used to test the connections. Luckily, the right person, he goes by Q, was at the Antoine location to find out what the problem was. Again, all this was very frustrating and it delayed me leaving for a day. Another improvement, could be to have personnel check the equipment for rusted parts and to make sure the trailers or other equipment is suitable for using. Another improvement could be on training employees to call the customer as soon as possible when their trucks or trailers are ready. At the Spring Cypress location, I had to call to check if my truck was ready with the new hitch installed.
Nothing, everything was great from reservation to pick up to return.
The mobile check in cause I was having issues checking in the truck when I was returning it...it was saying I had no rental nor reservation in the system, I was in the parking lot for a good 10-15 minutes trying to figure out why I couldn't check in the truck.
Have someone from the store to go and check truck for accurate mileage and gas before leaving the premises
I had a reservation for 1:00pm, it was well past 2:30 when I was able to drive out. Trailer had trash and blankets from prior move. Staff was friendly, just unorganized, said they did not have a trailer at first, then all of a sudden found one.
For low income customers, sending them to a location out of their way is so unfair. It is a waste of monry
Location forgot to provide the 24 furniture pads I requested on my order. When I realized I didn't get them after receiving the truck, I called the location and they told me they forgot to give them to me and they would take the pads off the order. However, when I arrived at my destination to drop off the truck, the pads were still listed on the order and had to be removed. The first truck I received broke down within 20 minutes of receiving the truck and a replacement truck had to be arranged through roadside assistance. I called the location first to see if I could get a replacement truck and they said there was nothing they could do, however roadside assistance located two trucks at the same facility, one of which they used to swap out with the broken truck. Overall, the Antoine location seems subpar both in customer service and follow through.
My experience at this location was poor. The truck that was given to me was not on a full tank of gas and the truck would not change gear correctly and also could possibly need a wheeling alignment. Honestly I feel like I was over charged even though I dropped the truck off the same night on a full tank of gas.
I returned the trailer on time. The person checking in said that I was good to go. Apparently he forgot to check the trailer in and now I'm charged 2 extra days.
The staff at the 11202 Antoine, Houston, TX location were operating under difficult circumstances beyond their control on 01/02/21. Someone had stolen several of their light hookups from the trailers. Nevertheless, they remained calm and professional, and even went above and beyond to be accommodating. Shenita, James and Julyo are all customer-oriented and are definitely assets to your organization.
Keep your great customer service going.
GET MORE MANAGERS THATS AS GOOD AS MISS SHENITA @ BELTWAY 8 @ ANTOINE
Have everyone be trained by the young lady who waited on me when I picked up my rental. She went off her way to ensure all my needs were met, that I understood everything that i was signing and was required to do to return the rental equipment!!!
You don't ask I won't tell
I was extremely satisfied with my experience with customer service.
employer did not help customer...
I had the worse experience at this location one of your employees was trying to over charge me at the time of return plus he got out of hand almost to physical altercation I WANT TO ESCALATE THIS ISSUE .. the manager at this location didn't do anything absolutely anything to make this problem a customer service satisfaction
The original car dolly that i had been assigned was in need of repair, needed new tires the ones had been very worn out but fortunately and on top of that the ratcheting mechanism to tie down the wheels did not work even when the Uhaul personnel tried to get it to work because they are exposed to rain and heat this equipment is dying for better maintenance and lubrication. Fortunately had no problem with the second assigned trailer.Front desk was very corteous and helpful.Thanks.
The young lady that helped me was very helpful and gave me good information on what to do. Very helpful and I appreciated it thanks to her very much
My Uhaul experience was great! Although they didn't have the size truck I wanted they provided me with one I was able to use. My only recommendation would be to have all size trucks available at all times!
Process cancellation refunds much quicker 2-3 days is reasonable.
Your staff was courteous and very helpful. The atmosphere was friendly, Efficient, and the employees were eager to help.