Easy set up and pick up convenience on the drop off and keys only issue was trying to close we had issues with the wifi other than that everything went smoothly
Gonzalo P
Golfcrest Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Houston, TX 77087
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 5,0 - Cote moyenne des clients
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The young lady that did my contract did not remind me that I would get a text asking me to complete the pick up inspection of the rental truck. I did take pictures of the truck before driving off the lot but didn’t see the text until I was home.
Martin RI have to say that my experience went well and very transparent. All process and charges explained in detail and assisted me with grace and professionalism from the beginning to the time of drop off. Highley recommend this location.
Jessica SGet a printer for this location need a print out form for business.
WILLIAM WWe were moving my son and had requested a truck and tow dolly at an actual U-haul facility a mile away and was confirmed they had the equipment. Then an hour before we were told we had to go to Golfcrest Hardware instead. We had movers line up and wasn't sure if we could make it back in time. We also were concerned about the tow dolly for our car. We watched the videos that we were told watch but asked if someone could help us. They "helped us" but when I asked about the chains they said oh you are missing a grommet so you can use that chain. They helped to put the netting over the tire but it wasn't latched down with the ratchet and after we had driven for about 5 hours we stopped and the netting over the tires was off and one was under the tire. We put the one on the passenger side back on and got to Texarkana and spent the night and went to an actual U-haul shop and Laura was able to help us. We couldn't get our car off the dolly because the battery was dead because the video said the car had to be in neutral but the type of car we have doesn't shut off unless we have it in park which we found out later we could keep the car in park and it would go down the road. We weren't able to jump the car in order to get the car off the tow dolly so we had to keep trying to pull and pull the strap out from under the driver's side tire and we eventually were able to get it out. Laura was able to help us with the nets around the tire and said that we could use the chains without the rubber grommet but she did put one on for us. (Had we not had that one chain on the car we could have had a real issue and would have lost our car) That was my whole point in going to an actual U-haul dealer so they could help us and ensure we had the car on the tow dolly correctly. We were so grateful for Laura and her help and knowledge.
Sally B