Rental was clean new insides & pick up was easy
Lisa S
Broken Blessing
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
Locations aller simple et locale® à Humble, TX 77338
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThis was one of the worst customer service experiences I’ve had. I made a reservation to pick up a truck at 9:00 PM on Saturday, including an appliance dolly. When I arrived at the location exactly at the scheduled time, there was no truck available. The reservation meant absolutely nothing. I then had to call customer service and spent over an hour on the phone trying to get the situation resolved. After all that time, the only solution they offered was for me to drive to another location about 20 minutes away just to get a truck. This completely disrupted my plans and caused a major delay. To make matters worse, the appliance dolly that I had specifically reserved was not provided either. What is the point of making a reservation if the equipment is not available when you arrive? This experience was extremely frustrating, unprofessional, and a complete waste of my time. I expected much better from a company like U-Haul.
Roberto GLocation and cleanness of the trucks horrible. No dolly as ordered. Truck lacks the ramp/lift. Had to lift our stuff in there! Location rescheduled 3 times to find our truck lacking any type of dusting! Sadly Uhaul has monopoly / would never use them!
Asha COk, I asked to drop off in Huffman not back in spring and he said ok which I'm use to dropping off in a different location.
TARA WThe location is poorly marked. The drop box was behind racks of clothes. No clear place to leave the truck. There was a person that pointed us to the drop box, but that was the limit of their knowledge and helpfulness.
IAN E