I used the app as requested by UHaul, I wasn't provided the original miles or fuel level. The truck was almost on E, so it was hard to determine where to refuel the truck. I drove the truck 67 miles and was charged over $70 for fuel surcharges. The customer service department claims I was supposed to receive where to refuel this truck, which I didn't receive, even though I used the APP. Apparently, I can always CALL, but it was Sunday and I was using the app that is supposed to manage everything electronically!
Corey V
Storage Sense
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Jackson, MI 49201
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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The manager was absolutely amazing! Such a sweet lady. Her daughter was having her first baby, and even then she went above and beyond for her customers. The check in needs to be fixed, it took so long to get everything approved and I ended up having to go inside so I could even get the help with the online approval part and for the key even though I set it for contactless pick up.
Alexis MVery efficient and helpful
Patrick BThe manager at the facility we picked our Uhaul up from was absolutely a pleasure to work with.
Rick PThe location and staff were good - the process through Uhaul was horrible. Instructions not clear that we would not be able to pick up the truck at the selected preferred location. We had to drive 35 miles out of the way to get the truck. Would definitely look at other options before using Uhaul again
Edward L