Poor customer service. I did not run a U-Haul today, nor did I win one three months ago yeah I received an email receipt both times. My email address and phone number listed with someone else is completely different first and last name as well as address their account number with U-Haul and their card number. I called customer service and asked to be removed from their database and got nowhere with the local office however this is not at all confidential and I do believe customers would have a problem knowing their personal information is being shared to whoeverH H.
Moving Truck Rental in Jonesboro, AR at Jonesboro U Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jonesboro, AR 72401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Jonesboro, AR 72401
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck was supposed to be at another location.David W.
Bianca or Brittany (not sure which one, I missed her name, tall brunette) was excellent. She was doing a great job of handling several phone calls and a myself and two other customers well. She was fast, friendly and knowledgeable. Just what I expect from customer service. I can't think of a single thing to do better except I needed a pipe wrench, to flip the ball on my hitch, and everything thing else was available. So I bought a hitch that was oriented the correct way for my truck. Again owas given good service to see if it would work prior to buying. So very happy overall.Brian H.
Courteous and helpful alwaysMARK W.
Excellent experience!!CARRIE D.
Bianca was so nice and helpful. A+!!Kandace K.
The van had zero gas in it and I ran out in a busy inter before I could make it to a gas station.KRISTINA S.
Bianca was wonderful! Very helpful and knowledgeable!!!DONALD A.
they are wonderful peopleWanda E.
The storage area of the truck I received was dirty. There was dirty/dried mud in the box of the truck.Candace C.
THE CLOSING LATCH ON THE TRAILER WAS DIFFICULT TO OPERATE. WE HAD TO PUT WD 40 ON IT. IT KIND OF HAD A TRICK TO GET IT IN THE RIGHT POSITION TOTony R.
The car hauler trailer had a bad tire on it.So had to drive 30mile an hour.It was raining when we picked it up,so didn't notice it Girl was super nice.Butvuhaul dealer in Newport Ar is a Bitch will tell everyone to not rent thereCurtis T.
Excellent service!!Brenda B.
Nothing! Everything was well done!Alex T.
Brittany was very nice and informative.Benito L.
Bianca is the best!JAMES H.
The customer service was good. However, maintenance was being done at this location and we spent most of our time with no lights. Also, concerned with the agent using her personal cell phone to take photos of drivers license. Are these images now on her phone? A good scanner take take these images and upload them to a computer.Steve B.
Great service, very easy to deal with!stanley V.
1-800- xxxx Customer service wait time for agent assistance is too long.STEPHEN L.
Such a fast and easy experience what a great service, the woman was super attentive, offer insurance for extra security. Thank you ðŸ˜ŠPereira Dos Sant V.
I rented a trailer in Wynne and the young guy hooked the trailer up to my truck, and a mile up the road the trailer cane off. To make a long store short, I went to Jonesboro got the same trailer and a young lady name Brittany was very knowledgeable of what she was doing and hooked the trailer up with no problems. Thank you Brittany.CHRISTY S.
This place was great!! Bianca and Brittney were super friendly and very helpful!! Much more that U-Haul on Redwolf Blvd. Steve was awful over there.Stephen W.
Service was very good. Friendly and helpful getting the trailer picked up and a convenient easy way to return the trailer as well. Will use again if I need to move anything.DOUGLAS P.
You guys are great just keep doing what you do.Bobby J.