Overall very happy. May have been easier to deal with a personRyan D.
Moving Truck Rental in Kenosha, WI at Harborside Mobil
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kenosha, WI 53140
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Kenosha, WI 53140
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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I thought you were supposed to receive the truck with a half tank of gas, mine was on E â˜¹ï¸ Of course I returned it with a half tank of gas, otherwise it was a great experience and I have used them in the past and will continue to use them in the future ðŸ˜ŠðŸ‘john W.
Recommend you stop by this location and see if you can't figure it out for yourself... I've rented from UHaul for the first and last time.ANN P.
Was charged extra to put gas into truck which I pumped before returning truck.Jason W.
My experience with U-Haul is a dramatic improvement from my last rental 4-5 yrs ago. From the truck to the software and customer service - really great job!Jack J.
Find somewhere else to goDavis T.
I would not recommend that any customer come here to go to the bathroom, let alone purchase anything, or drop off a U-Haul truck!! The clerk was blatantly rude, unhelpful, and flat-out told me that he didn't care if I gave a negative review of him/his location and he didn't care if I was upset. He literally said, "Go ahead & give us a bad review to U-Haul, I don't care." he threatened to charge us an extra $25 if we didn't unload everything out of the truck, bring it in, & specifically put the blankets in the bag provided... this after about 10 minutes of deciding what they actually wanted us to do with said blankets. And when I use the word "threaten" I mean that specifically. If this had been my ONLY experience with U-Haul I would NEVER rent a U-Haul truck again. Luckily you had Tom on the other end at Advanced Auto in Lake Villa who was the polar opposite of this person. Also, we would like to know: In all our years of renting U-Haul trucks we have never had to remove all of the dollies we rented and all of the blankets we rented. Is this customary now?? We had to remove the dollies and walk them all the way around the building & into the building, & bring all of the blankets into the building, fold them up as best we could, and cram them into a plastic bag... All being done ourselves with absolutely no assistance whatsoever & being yelled at when we didn't put them where they wanted them, although no instructions were given at the start. POOREST customer service we have ever experienced. You really should consider just eliminating this particular stop from your U-Haul rental locations. You have so many in Kenosha we could have gone to that having this place gone would make no difference whatsoever, other than to keep other customers from having such an unpleasurable experience. In addition to my comments here I plan to write and file a formal complaint to U-haul Corporate against this location and its personnel for their obnoxious, demeaning behavior. We are just appalled that these people are being allowed to represent U-Haul! We are loyal to your company & only rent trucks from you. We are hoping this unfortunate incident is not the direction that U-Haul is going in, but rather an isolated one.Scott M.
The gas was at 1/8 of a tank and lied and said it was more., he was nice but was just rushing me out. Charged me for insurance that I didn't need.Holly B.
I originally reserved a truck in Waukesha,WI. I received an alert that i needed to go to Kenosha,WI to pick it up. This was one hour further and ~60 miles extra that I needed to drive the truck and pay for the gas. The location was a gas station that had one attendant that kept getting interrupted..Brad L.
1.) Passenger side mirror had no set screw to hold the mirror in place. It just spun around. With no mirror it is difficult to drive three hours away. Had to stop for duct tape, but that did not work out very well either. 2.) The truck had a severe pull to the right. I could not take my hands off the wheel at all. 3.) Pick-up location was a Mobil gas station with one clerk on duty. Not very helpful and very busy with gas customers.Anthony M.
The uhaul sign on the gas station could have been bigger...or have another one near the streetbarb C.
Thanks everything was greatrobert P.
passed another U-Haul place on way to pick up truck mine only one there he was only person there plus running the place with other people paying for gas and other thingsGregory A.
Did not have pads that were ordered and was not informed of this upon arrival so I had to call another location and go there to pick up needed padsJoanie M.
The guy in the gas station did his job, but apparently he is not the person who does the paperwork. He had to call someone on the phone to do the paperwork for pick up and return of the truck. Truck itself was in great condition.David N.
The mirror on the passenger side was not secure so when you drive, the mirror would turn preventing you from using it unless a passenger would hold it place.amanda L.
Worst experience ever. They tried to scam us out of our money. I will never recommend this company and I am going to report them to the BBB.Bonita S.
They made it more complicated then it needed to be. It is better to just use a uhaul facility instead of a "mobile spot". I did not prefer the location set up. You had to verify someone I knew of which did not answer his phone. I do not understand why that was needed in the first place.Krystle H.
make sure truck is full when a person picks it up... it was on 3/4 when i picked it up... so i filled it up before i took it back... probally wont see the 25.00 i put into the tank that was extra...william B.
Why are you charging me for gas and a fuel fee? I bought $29 worth of gas at your station and the fuel gauge registered slightly more than a quarter tank. Then you also have the gall to charge me a "cleaning" fee? The truck had dirt all over the floor when it was given to me. I swept it all out and delivered the truck clean when I brought it back.David B.
Picked up truck no assistance on hooking up the tow trailer then I pulled of and noticed the light on the two wasn't working I went back they didn't know how to fix it so he sent me some were else for them to tell me they couldn't fix it I had to call roadside assistance called them and said I had to wait 90 min for them to come out.but after 4 hours later I was able to get to get anotherNaomi C.
The equipment was dirty and not fully fueled, and it is a gas station. They kept the furniture pads in a back room in their store, and just handed them to me and had me carry them all of the way through their store. I had to lift them over all of their displays and got them caught on their displays multiple times. Then they did not have the dolly on my reservation which was fine but then they didn't remove the charges for it, so now I have to sit on hold with Uhaul customer service.Justin S.
The man behind the counter was not friendly at all. He was so crabby I asked to pick this up on 39th in stead of on the other side of town. 39th is only 25 blocks from my house.Gayle C.
Rental location was AWFUL!!!! Had to speak to someonenover the phone because the gas station attendant didnt speak english. Placed the order for my truck inline and did not want the insurance. Guy at the gas station took the money out of my account for insurance out anyways AFTER without telling me. No contract was gone over with us. No one was there to speak and go over the truck with us in person. Now my bank account is negative because he took out more than I had in there. Who is going to pay the charge my bank is giving me?!?!?!Rodolfo B.
Gas tank was not full when I received the truck and then the location made me fill up the gas tank all the way when I returned itben L.