Bobby provided the best service possible!!George B.
Moving Truck Rental in Kerrville, TX at Trails End Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Kerrville, TX 78028
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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The man was rude. Did not act professional.Lynda M.
Great Customer ServiceDaniel V.
He had two trailers. But one wasn't listed so he couldn't rent it. Computers were down, so it took awhile to get it done. Didn't really appreciate the political message at the counter. But he was knowledgeable and helpful.Niel P.
I was pleased with everything...everything was great. Thank you very much!!dovie M.
The drop off location was not on my account. The online log in failed to recognize my account number requiring me to call in. I was on the phone well over 30 minutes just to get the drop off location address. The worst part about it is your menu. You need to have an option to speak with a live representative rather on the front end rather than forcing paying customers to listen to your repetitive marketing speel just to get help. It was a horrible experience. .SAMUEL Z.
I was promised a receipt by email. Didn't happen. Then I get a charge for extra day rental. I returned trailer on 3rd day. This is unacceptable. I have put out a lot of money for moving expenses during a time with a death in family. I don't need extra charges that I'm not budgeted for. I will not use this drop off location as a reflection on U Haul. Thank YouKevin F.
I didn't get a contract, because was some problem with U-Haul, telling me that I HAD an outstanding issue with U-Haul. Not True until now. Uhaul must have an issue with me. Couldn't get ahold of a rep, so the lady let take the truck, and told me to make sure it has 7/8 of a tank of gas when I turn it in. Finally get a contract online and it says the truck has 15/16 of a tank. I don't know what the deal is but there are some lying people here. I will pay more from another company if this is what I have to expect when I rent from U-Haul.Phillip M.
I received excellent service. I would highly recommend this location. I will use this location again when the need arises. Thank you Bobby.michael L.
Due to traffic delays, I arrived an hour late at my original pick up location. While checking in on-line, I could not get the smaller truck I originally ordered and was given the notice that my rental had expired! I then had to scramble to find a local truck at another facility and had to rent a larger truck and pay more, which I'm not happy about. I also tried calling Uhaul customer service and was on hold for over five minutes; never did speak with a rep. Not the greatest experience.Dale H.
Great service!mike Z.
staff very helpful. keep up the good work!CHARLES L.
No problems with the drop-off.David L.
Mirrors on the truck were impossible to adjust.CHRISTINE T.
The on-site manager was very nice and helpful.Kyle C.
Great customer experience. Will definitely use again as needed.STEPHEN M.
Nothing neededjames R.
I have dropped off here once before as well. Excellent customer service - highly recommended.Tacy H.
Not a thing!! Owner was a very professional, friendly Texan,,,,,the BEST!!TONY J.
Spare tire for car haulersandrew M.
Have rented several times from this location and it has been a pleasure to deal with the owner.pete M.
Excellent servicedebra K.
Again, the pick-up and drop-off locations were both very nice and the personnel were very pleasant to deal with. Corporate's double last minute changes cost me extra time and mileage, and was very disappoiunting.John R.
I reserved a 6x12 enclosed trailer for memorial day weekend to help my son move. Checked in online and trailer was waiting for me at the requested time. Owner, Mr Jacks, hooked up the trailer, made sure lights were working, and got my on the road. Top notch service. Thanks!Brian M.
Friendly fast service. I enjoyed he was upbeat patient and tries to get to know you not just a numberLinda O.