Only issue I had was I reserved the truck at Ace Hardware in Kuna because it was within walking distance of my home. I received a email and call the next day stating that I would need to pick up and return the truck to Kuna Lumber. The following day I received a message that it was to be picked up at Ace Hardware where I originally reserved it.
Darrell S
Ace Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Kuna, ID 83634
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisthe transmission seemed to be struggling a bit, but got the job done. People at ridleys were great!
Eric rI did an after hours drop off here and it was smooth.
Dean WThe truck was on Empty and as soon as I started the truck the Fuel light came on. I booked a location within one mile of my house that had several trucks the size I required and was told I had to pick up 15 miles away from my house. I waa using the truck to store garage items while having a project done in my garage. Truck was not the cleanest. Also it is important to tell the customer the location was a true value store as the Uhaul sign was too small to find the location.
John PI had a very disappointing experience with Ace and won’t be renting from them again. When I picked up the truck, it was in terrible condition. There was trash in the back, broken tie-down straps everywhere, the check engine light was on, and despite being told it had about 1/4 tank of gas, it was actually almost empty. When I returned the truck, there was nowhere to park. I explained to the employees that I was bringing it back with about 1/8 tank because I had received it nearly on empty. They told me, “No problem, we understand.” I even asked if they were sure because I didn’t want to be charged and offered to go add more fuel if necessary. They assured me it was fine and that I would not be charged. Unfortunately, that wasn’t true. I was charged a fuel service fee along with additional charges for fuel anyway. To make matters worse, the employee at the counter didn’t even inspect the vehicle. Instead, he had me go outside, take pictures of the mileage and cleanliness myself, and bring them back to him. Overall, this was an unprofessional experience from start to finish. Between the poor condition of the vehicle, the misleading information about the fuel level, the broken promise regarding the fuel charge, and the lack of even a basic return inspection, I have no confidence in renting from Ace again. I’ll gladly drive the extra couple of miles to rent from a company that treats its customers professionally.
curtis c