When my husband made the reservation. He was under the impression that the rental would be $89.85. He said there was no mention of mileage. He said he knew we had to put gas in it but no mention was given that it would be another $230.00 for mileage? You need to make sure you do better at quoting all charges. My husband is an intelligent man and confirmed what he was told - no mention of paying for mileage. When I went to go pick up the keys imagine my surprise when I was told $300. instead of the $89.85? This is no way to do business!!! I had no choice but to get the van but I will never rent from you again! Not the right way to do things!!!
eric w
Lauderdale Auto Repair & Detailing LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à La Crosse, WI 54603
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGary had everything ready when I arrived truck was very clean.
ROBERT GThe app had some glitches during pickup and drop-off. When I went to submit the photos at drop-off, the app closed and when it reopened, it had said that the drop-off was already complete. Similar issue with pickup. Had to click the same tab several times and was taken to different pages and was unable to submit any information about the truck prior to driving it.
Dylan HMyself and another customer waited for 40 minutes starting around 2:10 PM local time to return a van in their case and the trailer in my case. No one ever returned while we were waiting, with a closed sign on the door. I ended up unhooking the trailer in what seemed the best level location on the property and put a cone behind it. With a 3.5 hour drive in front of me I couldn’t afford to wait any longer. The people attempting to return the van also gave up and left.
Seth RGary was very attentive as soon as I walked in the door. He graciously unhooked the trailer then we went inside and he completed the transaction.
Diane I