The app is a problem. Did the check in, copy lic etc BUT app would not let me get the truck. I had to call toll free to finally get the truck. The gas was 1/4 tank and I had to get gas! Taking more time and miles on low allowance!
Ray S.
Russ Sales & Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lake Charles, LA 70607
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
When I called to discuss dropping off the UHaul trucks the representative, JJ, was friendly and informative with my question. She made the drop off so easy for us.
Pete M.The physical location was satisfactory and the customer service at this physical location was helpful. The app did not function properly at check in or check out. The app was a source of great frustration.
Damien T.The total cost for this rental exceeded estimates from full service movers to make this move. In the future I will likely go with full service movers rather than renting from uhaul.
David S.Russ Rentals was pleasant to deal with. I was late for reservations due to traffic and they were very accomodating to me. The truck was ready to go for me. As I arrived to my location to load the truck, I noticed the cargo area had chocolate cake snacks melted to the floor, dirt and debris and small pieces of furniture in it which tells me the truck wasn't cleaned in between usage.. COVID people. Also, no paperwork was provided to me as far as contract or receipt. I also did receive an emails pertaining to them and I checked my spam folder just in case.
Chad H.