It took them.5 days to put into the system that I returned the vehicle.
danielle H.- Indiana IN
- Lake Station
- 46405
Moving Truck Rental in Lake Station, IN at Lake Station Ace Hardware
(Concessionnaire U-Haul dans le voisinage)
Services dans cet établissement :
Pour nous contacter
3461 Central AveLake Station, IN 46405
Services dans cet établissement :
Heures
- Lun - ven : 8h am à 7h pm
- Sam : 8h am à 5h pm
- Dim : 9h am à 4h pm
One-Way and In-Town Local Rentals in Lake Station, IN 46405
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Great experience from start to finish. Excellent place for you moving needs. Hardware store people were very friendly and helpful.
PENELOPE H.- Rating:
- 5.0
There was about an quarter inch of dirt from front to back we had to clean out.
MARGARET A.- Rating:
- 3.0
Truck was dirty In cab and back-end. The seals for both doors were coming off immediately after leaving the parking lot. Very quick service getting out of the place. Expensive. What I see on my bill is jacked up. 2 days $260.00. I have 4 other same u-Hauls I rented for same amount of time for $180 - $200. Nice people but it's a Rip off.
KOREY M.- Rating:
- 5.0
The truck was very dirty on the inside and in the cabin..got my new couch dirty..very unhappy about that.
paula F.- Rating:
- 5.0
Easy and great customer service.
KATHRYN L.- Rating:
- 4.0
I was charged for an appliance Dolly that we weren't given.
Karen E.- Rating:
- 5.0
Great job! Easy to use
MICHAEL S.- Rating:
- 2.0
First of all, when I made the reservation I chose a location that was closer to my home. I also opted for Mobile pick up. On my way to pick up the truck I looked at the app & discovered my pick up location was changed. When I arrived at the pick up location chosen for me I discovered mobile pick up was unavailable. Why offer a customer to choose a convenient location & pick up method then just change it without notifying them.? This is unacceptable customer service. Next time I will go to Home Depot & rent their equipment. I also did not appreciate not being able to get a receipt and being rudely told to wait for an electronic one to be emailed to me.
mary L.- Rating:
- 5.0
The Man handle the reservations and check out was very helpful....and patient when answering all my questions. Very nice equipment...will definately use you again and refer you.
john C.- Rating:
- 1.0
Don't lie to the customer and state that if a different driver needs to be added to the reservation that I need to go back online and change it myself before coming in..... I was a previous Uhaul GM, this dealer needs work. Thanks for the help Terry, not.
Jake H.- Rating:
- 3.0
Provide more information upon return regarding the final charges
DANIEL G.- Rating:
- 5.0
Everything was good
Michael B.- Rating:
- 3.0
Fix the uhaul. This was the most miserable rental I've ever had. It was exceptionally loud, and I drive ambulances with way more miles on them for a living. It also needs an alignment.
Calynn O.- Rating:
- 5.0
Friendly service
Delores J.- Rating:
- 2.0
Not a good area and trucks were parked so close together could barely get out of parking lot.
Joshua R.- Rating:
- 5.0
Will most definitely recommend this location. Very friendly and helpful.
ROBIN G.- Rating:
- 3.0
I was overcharged. Rental smelled bad, didn't feel safe & was not full on gas.
JASMINE S.- Rating:
- 1.0
When calling this place which was supposed to be my formal drop location they told me if I drop off they would charge me $300! For an error that was not my fault. They told me I had to go to Gary IN which was too far from literally down the street. They completely where of no help. Worst experience. I had to call U-Haul customer service to be approved to drop off there. Which should have never happened because I authorized no changes for this!! I already had to pick up from another location which was even further for me. It was a complete mess with pick up and drop off. I cannot believe the way I was treated from uhaul. 0/10 for my experience!! Neither store was of help for me!
madison S.- Rating:
- 5.0
Friendly and convenient location.
Dian B.- Rating:
- 3.0
Everything was cool
Eduardo T.- Rating:
- 5.0
I've been going to this location for 6 years now without issue.
Jesse W.- Rating:
- 5.0
Quick and easy rental and dropoff.
Thomas C.- Rating:
- 3.0
Clean the inside better
Ruth R.- Rating:
- 3.0
Kind of a pain, the location said to drop off at the ace hardware location.. I pulled into the parking lot, and went inside to tell the people I need to return it.. I ended up have to go across the street into some church parking lot which is not the address listed.. glad I didn't drop the trailer first before going inside to tell them, because if I had, I would NOT have moved it to the unlisted address...
kyle W.