They didn't record my equipment as returned and I received notices from u-haul. I had to go back to Lake Station to straighten it out. My daughter rented from Lake Station and the thing happened to her.
Joseph M.- Indiana IN
- Lake Station
- 46405
Moving Truck Rental in Lake Station, IN at Lake Station Ace Hardware
(Concessionnaire U-Haul dans le voisinage)
3461 Central Ave
Lake Station,
IN
46405
Services dans cet établissement :
Pour nous contacter
3461 Central AveLake Station, IN 46405
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 7h pm
- Sam : 8h30 am à 5h pm
- Dim : 9h30 am à 4h pm
One-Way and In-Town Local Rentals in Lake Station, IN 46405
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
Excellent customer service by Perry and his coworkers.
Juanita G.- Rating:
- 3.0
The employee that helped me rent it didn't tell me which of the 2 parking lots the truck was in or come outside and do the damage inspection like previous times I've rented a truck.
SAVANNAH V.- Rating:
- 5.0
Nothing I had no issues
Janice J.- Rating:
- 2.0
Got charged extra for 7 miles when I was told to return truck to wrong location
Michael B.- Rating:
- 5.0
Very friendly.
Kimberly F.- Rating:
- 1.0
Horrible service , uhaul website barley worked , wouldn't give me actual charges , returned vehicle a few hours after rented didn't get any money back and was charged another $1.43 for I don't know why! I rent often and this is such bad service and overcharging people without notice is very unprofessional and shady to be polite! The uhaul locate said they don't deal with charges call uhaul 🤷ðŸ¼â€â™‚ï¸ They check them out and in don't they?
WALLY S.- Rating:
- 3.0
Charged for utility dolly that I indicated was an error as I only had the appliance dolly and charge was not removed.
Brenda C.- Rating:
- 1.0
Extremely rude service.
jeffery M.- Rating:
- 5.0
Personnel were friendly and helpful
CHRISTIAN P.- Rating:
- 4.0
Very nice and helpful people. Easy and quick pick up and return
tim S.- Rating:
- 4.0
There was no governor...maybe because it was a 20 ft truck. Which didn't bother me but some idiot might get reckless. Overall great experience!
Dominique J.- Rating:
- 2.0
It took them.5 days to put into the system that I returned the vehicle.
danielle H.- Rating:
- 5.0
Great experience from start to finish. Excellent place for you moving needs. Hardware store people were very friendly and helpful.
PENELOPE H.- Rating:
- 5.0
There was about an quarter inch of dirt from front to back we had to clean out.
MARGARET A.- Rating:
- 3.0
Truck was dirty In cab and back-end. The seals for both doors were coming off immediately after leaving the parking lot. Very quick service getting out of the place. Expensive. What I see on my bill is jacked up. 2 days $260.00. I have 4 other same u-Hauls I rented for same amount of time for $180 - $200. Nice people but it's a Rip off.
KOREY M.- Rating:
- 5.0
The truck was very dirty on the inside and in the cabin..got my new couch dirty..very unhappy about that.
paula F.- Rating:
- 5.0
Easy and great customer service.
KATHRYN L.- Rating:
- 4.0
I was charged for an appliance Dolly that we weren't given.
Karen E.- Rating:
- 5.0
Great job! Easy to use
MICHAEL S.- Rating:
- 2.0
First of all, when I made the reservation I chose a location that was closer to my home. I also opted for Mobile pick up. On my way to pick up the truck I looked at the app & discovered my pick up location was changed. When I arrived at the pick up location chosen for me I discovered mobile pick up was unavailable. Why offer a customer to choose a convenient location & pick up method then just change it without notifying them.? This is unacceptable customer service. Next time I will go to Home Depot & rent their equipment. I also did not appreciate not being able to get a receipt and being rudely told to wait for an electronic one to be emailed to me.
mary L.- Rating:
- 5.0
The Man handle the reservations and check out was very helpful....and patient when answering all my questions. Very nice equipment...will definately use you again and refer you.
john C.- Rating:
- 1.0
Don't lie to the customer and state that if a different driver needs to be added to the reservation that I need to go back online and change it myself before coming in..... I was a previous Uhaul GM, this dealer needs work. Thanks for the help Terry, not.
Jake H.- Rating:
- 3.0
Provide more information upon return regarding the final charges
DANIEL G.- Rating:
- 5.0
Everything was good
Michael B.