It took them.5 days to put into the system that I returned the vehicle.danielle H.
Moving Truck Rental in Lake Station, IN at Lake Station Ace Hardware
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Lake Station, IN 46405
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Great experience from start to finish. Excellent place for you moving needs. Hardware store people were very friendly and helpful.PENELOPE H.
There was about an quarter inch of dirt from front to back we had to clean out.MARGARET A.
Truck was dirty In cab and back-end. The seals for both doors were coming off immediately after leaving the parking lot. Very quick service getting out of the place. Expensive. What I see on my bill is jacked up. 2 days $260.00. I have 4 other same u-Hauls I rented for same amount of time for $180 - $200. Nice people but it's a Rip off.KOREY M.
The truck was very dirty on the inside and in the cabin..got my new couch dirty..very unhappy about that.paula F.
Easy and great customer service.KATHRYN L.
I was charged for an appliance Dolly that we weren't given.Karen E.
Great job! Easy to useMICHAEL S.
First of all, when I made the reservation I chose a location that was closer to my home. I also opted for Mobile pick up. On my way to pick up the truck I looked at the app & discovered my pick up location was changed. When I arrived at the pick up location chosen for me I discovered mobile pick up was unavailable. Why offer a customer to choose a convenient location & pick up method then just change it without notifying them.? This is unacceptable customer service. Next time I will go to Home Depot & rent their equipment. I also did not appreciate not being able to get a receipt and being rudely told to wait for an electronic one to be emailed to me.mary L.
The Man handle the reservations and check out was very helpful....and patient when answering all my questions. Very nice equipment...will definately use you again and refer you.john C.
Don't lie to the customer and state that if a different driver needs to be added to the reservation that I need to go back online and change it myself before coming in..... I was a previous Uhaul GM, this dealer needs work. Thanks for the help Terry, not.Jake H.
Provide more information upon return regarding the final chargesDANIEL G.
Everything was goodMichael B.
Fix the uhaul. This was the most miserable rental I've ever had. It was exceptionally loud, and I drive ambulances with way more miles on them for a living. It also needs an alignment.Calynn O.
Friendly serviceDelores J.
Not a good area and trucks were parked so close together could barely get out of parking lot.Joshua R.
Will most definitely recommend this location. Very friendly and helpful.ROBIN G.
I was overcharged. Rental smelled bad, didn't feel safe & was not full on gas.JASMINE S.
When calling this place which was supposed to be my formal drop location they told me if I drop off they would charge me $300! For an error that was not my fault. They told me I had to go to Gary IN which was too far from literally down the street. They completely where of no help. Worst experience. I had to call U-Haul customer service to be approved to drop off there. Which should have never happened because I authorized no changes for this!! I already had to pick up from another location which was even further for me. It was a complete mess with pick up and drop off. I cannot believe the way I was treated from uhaul. 0/10 for my experience!! Neither store was of help for me!madison S.
Friendly and convenient location.Dian B.
Everything was coolEduardo T.
I've been going to this location for 6 years now without issue.Jesse W.
Quick and easy rental and dropoff.Thomas C.
Clean the inside betterRuth R.
Kind of a pain, the location said to drop off at the ace hardware location.. I pulled into the parking lot, and went inside to tell the people I need to return it.. I ended up have to go across the street into some church parking lot which is not the address listed.. glad I didn't drop the trailer first before going inside to tell them, because if I had, I would NOT have moved it to the unlisted address...kyle W.