Was assessed a $25 cleaning fee upon return for "crumbs" on passenger side floorboard. I had no passenger or ate any food during the truck rental. Past U-Hauls that I've rented numerous times, are never detailed and immaculate whenever I've rented them. I've called and sent numerous emails with no response from Corporate. I guess U-Haul expects their customer to detail the inside of their rented vehicles even if it was dirty from previous renter. Be careful renting from them. Lesson learned, no more business for them. Use Penske instead, their vehicles are always well maintained and spotless. They detail their vehicles after every rental. In the past, I've grabbed drink cups out and the guy said you can leave those in there we always clean the inside after each rental, that is our job… Nobody was around to drop off the U-Haul at 1:30 pm. Just a clock sign saying we'll return at 2:30 pm.
Johannis V
Lake Stevens Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Lake Stevens, WA 98258
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Great Customer Service.
Darlene CGreat customer service, clean truck and good location!
Jeremy BNo improvements noted! I was treated with utmost respect by the staff and check out/check in went very smoothly!
Terri BThe road was under construction so I’m not sure what improvements
Vashti M