I was supposed to pick up my truck in Delaware and even though I confirmed via phone that I would pick up the truck at 7am the keys were not left in the dropbox and there were no moving pads available. I had hired movers to help at 8am and I spent almost an hour on hold with UHaul trying to find another truck so that I wouldn't waste money or time with the movers. Luckily I managed to secure a different truck but couldn't get it until almost 9am so I ended up losing money by paying movers to help when I didn't even have a truck yet. I was quite unhappy with UHaul that day and it made moving a lot more stressful.Margot F.
Moving Truck Rental in Landenberg, PA at Landenberg Sunoco
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Landenberg, PA 19350
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Friendly service and we were upgraded to a larger truck, which worked out better.Wil L.
Clear directions at the place.Tracy C.
Mechanically the van was great. The interior however, was very dirty, with dried mud all over the floor, as well as crushed potato chips and food remnants. Also, the vehicle was covered in inches of snow and ice with no tool provided for removal. I had to use my hands for removal. I would expect these things to be taken care of prior to my rental.Shane E.
Booked online, this did not take, had to drive way out of my way to get another truck and it was dirty insideSteven D.
web site for check in was slow so it took longer to register and check out. Drop off was smooth and easy and quick. ThanksPerry V.
The automated check in process was horrible, I waited for 45 minutes until until they got it right. The vehicle I rented needs new front tires, they're practically bald, I didn't feel safe on the highway in the rain.David I.
Very helpful and pleasant to work with.Mike L.
Reserve online. Easy Great customer serviceSean M.
Uhaul company first allowing me 79 free miles. after I changed from 1 way drop off to 2 way drop off. Charged me per mile. Competitors do not charge miles, but offer unlimited miles by Budget & Penskye I will Only rent their trucks to move my 3800 sq. Foot home this month.Elizabeth H.
Worst U-Haul experience. Front of truck was not only dirty but stunk like cigarettes. I come home to open the back to find construction debris, drywall pieces and what looked like feces smeared on the wall. It smelled like garbage and spoiled milk in the back. I called the location and he said â€œwe don't check themâ€ and there was no other trucks available. Will never rent from this location again.Susan A.
The original pickup spot was changed from a location 2 miles from my home to this location which was about 20 minutes away! Other than the inconvenience, the pickup location was fine. The vehicle was new and turned out to be very reliable and the right size for our move.Ronald B.
I wanted to make sure I wrote a review after reading some of the previous reviews which made me very anxious to rent from this location. The pick up process took about 15 minutes and was relatively simple. The truck was very clean and ran beautifully, it was practically new! The return process was very smooth. The two employees I interacted with were both accommodating and kind. I would recommend renting a U-Haul from here to anybody in the area!Emma W.
Truck was not swept out or cleaned. There were used blankets in the back. I am sure this is not in Covid procedure compliance. I reserved blankets, but none available other than a few used blankets as noted. 2nd u-haul in two weeks, first one in AC had no furniture or regular dollies that were in the reservation. It is hit and miss with U-haul.david S.
He was rude. My reservation wasn't set up properly in his system so he cancelled and then co run yes to take breaks because he had customers in line. He didn't do a walk around or inspect with me when I picked or when I dropped off and then told me I'd be charged an additional day. With stress from covid and moving it was a very unpleasant experience.KRYSTLE H.
Pick up and drop off very smooth process.Richard G.
The person was very nice and thoughfulCHARLES H.
Not chargee 1.59 a mile then have to fill it up to where it was when you fucking left.Zackary S.
Due to my lack of experience with U-Haul, I didn't make a reservation online. Instead I went to the rental location to inquire about renting a pick-up. The young man was very nice and helped me by making the reservation online for me. It took a while since he was the only one working that location (a gasoline and quick-mart site) and many customers had to be waited on during his efforts to make my reservation. I appreciate his help and now know what I need to do to speed up the process next time. I will definitely rent there again. Good experience and a great pick-up truck.Larry B.
Initially, after I inspected my reserved truck, I went in to get my key. I was told the truck that I just inspected was not there. I proceeded to tell the cashier that I just inspected the truck, and that it was there. He rudely insinuated that I was lying, and that I wasn't listening to him, and that the truck wasn't there. After several attempts to get him to look at the truck in the parking lot, he finally looked at it. He then proceeded to check the drop box for the key where he found the key to it. He then attempted to input the truck info into his iPad, and told me that I would have to reserve a different truck. He then called someone and spoke with them in a foreign language for about 15 minutes, so I told him that I wanted the key so that I could finish my pickup. He let me check out the truck, and when I came back in he told me I was free to take the truck. It took over an hour to get the key for my truck. Then after that drawn out process, I receive an email with the terms, and find out after paying $1100 that I'm not allowed to transport my firearms in the truck, so I had to arrange another person to take 3 days of their time to move my guns. This is absurd, I will never use U-Haul again, nor will I ever recommend you to anyone. A couple hours later, I receive a text from you saying that my drop off location is changed to an hour away from the agreed upon location. The customer service person said that the location I was originally quoted, is not accepting drop offs. After several phone calls, I end up getting ahold of the original drop off location and they tell me that yes, I can drop the truck off there! Do you guys even know how to run a business?Richard J.
Get employed people that know what there doing.Patrick G.
It took over 40 minutes to be able to access our account to pickup our truck. This location does not have a computer system where you can switch from 24/7 share to pickup in the store. Took over 20 minutes for customer service to help.Walter K.
This truck was defective. I had have it towed because it could not go up my steep driveway. then, I parked on a hill and could not drive forward to leave the parking space. Because it had no power. I had to wait until the person parked behind me moved so that I could roll back to reach a portion of flat pavement do that I could get up the hill with a running start. I could have been in an accident, but uhaul left me no choice, because you refused to come out for roadside assistance the second time this happened. It was a new van, so there is no excuse. I used to like UHaul, but I probably won't use UHaul again.steven L.
Store owner was very helpful.Joseph S.
This was my first uhaul rental...Onsite representative was very helpful! Definitely would rent his location again!David G.