location has poor customer service
Leonard H.- Géorgie GA
- Lawrenceville
- 30046
Moving Truck Rental in Lawrenceville, GA at A1 Mini Storage
(Concessionnaire U-Haul dans le voisinage)
470 W Pike St
Lawrenceville,
GA
30046
(W Of Hwy 316)
(W Of Hwy 316)
Services dans cet établissement :
Pour nous contacter
470 W Pike StLawrenceville, GA 30046
(W Of Hwy 316)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 4h30 pm
- Mer : 9h am à 1h pm
- Jeu - ven : 9h am à 4h30 pm
- Sam : 9h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/3/2021 - 7/5/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lawrenceville, GA 30046
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
Best customer service ever
GUSTAVO S.- Rating:
- 1.0
The entire experience from beginning to end was an absolute nightmare. From selecting the correct truck, to the pickup of the truck, the timeframe which I was given to use the truck, and finally the outrageous amount of extra charges. I will never rent from this company again. Period.
Jason G.- Rating:
- 5.0
The Workers there are amazing....
OMAR G.- Rating:
- 5.0
Only issue I had was that the van I rented has roaches everywhere . The van looks very clean but kept seeing roaches . I took pictures and video
WILLIAM M.- Rating:
- 1.0
The lady with the blonde hair was very rude! Would not recommend this location!
Shena S.- Rating:
- 5.0
Ladies at the front were awesome!
CHRISTOPHER M.- Rating:
- 1.0
Did not recive text that licencse needed to be scanned intil i arrived. Without smart phone would not have been able to rent. Then they have crummy cell coverage so scan app kept crashing. Not sure it could have been less convenient to rent
greg V.- Rating:
- 3.0
Didn't really tell me what to do. Just took keys and said it was all they needed. Didn't send any confirmation of turn in till the next day.
Ruben L.- Rating:
- 2.0
The trailer had a tire that had a slow leak. So I had to pull over a couple of times to pay for air for the tire. One of the ladies in the office was rude with her tone.
JENNIFER R.- Rating:
- 5.0
Everything was perfect. Thanks
SHAWN B.- Rating:
- 5.0
I had a very pleasant experience. It was a very easy check in/out from start to finish. I did the mobile pick up & drop off and it was super convenient. My only recommendation would be to tell the cost per mile (past the 30 free miles) price prior to booking. Though I was happy with my ending mileage rate, it would've been nice to know ahead of time.
ROBERT D.- Rating:
- 5.0
They were very knowledgeable and helpful it made the transaction very easy and seamless
JOHN V.- Rating:
- 5.0
I rent from this location frequently and the service and attention I receive is outstanding !!
Michael M.- Rating:
- 2.0
Have a better no contact pick up system.
Karl W.- Rating:
- 1.0
I was moving alone and really needed the 1 utility dolly and 2 furniture dollies. When I arrived home after picking up the truck, NO DOLLIES! I was so upset. I was told that I they only had 1 furniture dolly. How was I suppose to move my furniture alone with 1 furniture dolly? A dresser!! Then I was told to come back to pick it up! Keep in mind, I've left my car at uhaul so I would have to drive all the way back adding more miles to the truck which I had to pay. After searching for 2 furniture dollies at surrounding Uhaul stores, I was unable to find anything. I cried for an hour because I felt so defeated and I hadn't even started moving furniture yet. Needless to say, it was a very emotional and tiring day. Thank God for my maintenance staff!
ASHIYA W.- Rating:
- 5.0
Extremely good people! They're the kinda people who makes the world a better place. Put ah little love in your heart
FRANKLIN S.- Rating:
- 5.0
Everything was great. Great customer service and even when I messed up on my end the uhaul customer service representative made everything correct. That meant a lot for me and made my day less stressful. Thank you
stefanie B.- Rating:
- 5.0
Very smooth and easy and staff was super friendly and helpful.
KEITH R.- Rating:
- 1.0
The two lady's were very unprofessional
JEFFREY C.- Rating:
- 5.0
Thank you
MARCO S.- Rating:
- 5.0
There really isn't anything to improve. The two ladies at the front desk were very warm, friendly, and very knowledgeable. They made the whole process easy and quick. This will definitely be my go to spot for truck and storage rentals.
RAMONDO'S J.- Rating:
- 3.0
Make sure they have sufficient utility dollies for rent.
Sylvain P.- Rating:
- 3.0
This location is not very responsive. All of my communications had to be done through the 800 number for U-haul. The rental van ran great and it was s smooth drive. However, it was not cleaned prior to our use. With Covid19 protocols in place, I would have liked the cab to have been wiped down (it was not extremely dirty, just not sanitized). I could tell the steering wheel or items a driver must touch were not vindicated. So by answering "no" to equipment clean and well maintained is only referring to the cab of the van and not the rear.
INDIA W.- Rating:
- 5.0
The APP made the experience fairly easy and very useful for renting and picking up a van/truck after hours. Thank you!
maureen E.